Centreville Bank vs Citizens Bank, National Association
Comparing a Bank in West Warwick, RI with a Bank in Providence, RI using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| Centreville Bank ↗ Bank · West Warwick, RI · Est. 1888 | Citizens Bank, National Association ↗ Bank · Providence, RI · Est. 2005 | |
|---|---|---|
| Trust Grade | A · 97/100 | C · 72/100 |
| Institution type | Bank | Bank |
| Location | West Warwick, RI | Providence, RI |
| Total assets | $3.1B | $227.1B |
| Capital ratio | 13.7% | 11.7% |
| Return on assets | 0.9% | 0.9% |
| Deposits | $2.3B | $186.9B |
| Branches | 22 | 977 |
| CFPB complaints | 0 | 7,015 |
| Complaints / $1B assets | — | 30.9 |
| On-time responses | — | 100.0% |
| State rank | #1 of 6 | #6 of 6 |
| Established | 1888 | 2005 |
Centreville Bank
- Assets: $3.1B
- Deposits: $2.3B
- Capital ratio: 13.7%
- Return on assets: 0.9%
- CFPB complaints: 0
- State rank: #1 of 6
Citizens Bank, National Association
- Assets: $227.1B
- Deposits: $186.9B
- Capital ratio: 11.7%
- Return on assets: 0.9%
- CFPB complaints: 7,015
- State rank: #6 of 6
Are both institutions federally insured?
Yes. Centreville Bank is FDIC-insured and Citizens Bank, National Association is FDIC-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, Centreville Bank or Citizens Bank, National Association?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — Centreville Bank scores higher with a grade of A (97/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is Centreville Bank safe?
Yes — Centreville Bank is FDIC-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (97/100), reflecting its financial strength and complaint history relative to peers.
Is Citizens Bank, National Association safe?
Yes — Citizens Bank, National Association is FDIC-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is C (72/100).
What is the capital ratio of Centreville Bank vs Citizens Bank, National Association?
Centreville Bank has a capital ratio of 13.7%, placing it in the top 11% of $1B–10B peers. Citizens Bank, National Association's ratio is 11.7%, placing it in the top 28% of ≥$100B peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does Centreville Bank have compared to Citizens Bank, National Association?
The CFPB database shows 0 complaints against Centreville Bank, and 7,015 complaints against Citizens Bank, National Association (30.9 per $1B in assets). The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare Centreville Bank with other Banks in Rhode Island
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
