Skip to main content

Disclaimer

Last updated: 2026-06-27

Independent resource

Bankzia is not affiliated with the FDIC, NCUA, CFPB, any other government agency, or any bank or credit union. We are an independent project that combines public federal financial and complaint data into a more comparable form.

Not financial advice

The Trust Grade and all information on Bankzia are general and educational. They are not financial, investment, or legal advice, and they are not a recommendation to use or avoid any institution. The Trust Grade is a proprietary heuristic — see our methodology — not an official rating. Always do your own research and consult a qualified professional before making financial decisions.

Deposit insurance

A low Trust Grade is nota statement that your money is at risk. Deposits at FDIC-insured banks and NCUA-insured credit unions are protected up to applicable legal limits regardless of an institution’s grade. Complaint counts reflect what consumers reported to the CFPB and are not findings of wrongdoing.

Data accuracy

We work to keep our index accurate, but the underlying data comes from federal sources and may contain errors or lag. Complaint-to-institution matching is name-based and may differ from an institution’s official record. Always confirm details with the primary sources before relying on them for significant decisions.

Not a substitute for official sources

For official records, use:

Advertising

Bankzia is free to use and supported by advertising. We do not endorse advertised products or services. See our Privacy Policy for details.

From the Blog

View all guides →