Charter Oak vs New Haven Teachers
Comparing a Credit Union in Waterford, CT with a Credit Union in New Haven, CT using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| Charter Oak ↗ Credit Union · Waterford, CT · Est. 1939 | New Haven Teachers ↗ Credit Union · New Haven, CT · Est. 1934 | |
|---|---|---|
| Trust Grade | A · 98/100 | A · 98/100 |
| Institution type | Credit Union | Credit Union |
| Location | Waterford, CT | New Haven, CT |
| Total assets | $1.7B | $10.6M |
| Net worth ratio | 12.3% | 30.7% |
| Return on assets | 1.7% | 1.1% |
| Shares & deposits | — | — |
| Members | 86,156 | 1,047 |
| CFPB complaints | 0 | 0 |
| Complaints / $1B assets | — | — |
| State rank | #3 of 64 | #1 of 64 |
| Established | 1939 | 1934 |
Charter Oak
- Assets: $1.7B
- Members: 86,156
- Capital ratio: 12.3%
- Return on assets: 1.7%
- CFPB complaints: 0
- State rank: #3 of 64
New Haven Teachers
- Assets: $10.6M
- Members: 1,047
- Capital ratio: 30.7%
- Return on assets: 1.1%
- CFPB complaints: 0
- State rank: #1 of 64
Are both institutions federally insured?
Yes. Charter Oak is NCUA-insured and New Haven Teachers is NCUA-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, Charter Oak or New Haven Teachers?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — Charter Oak scores higher with a grade of A (98/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is Charter Oak safe?
Yes — Charter Oak is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (98/100), reflecting its financial strength and complaint history relative to peers.
Is New Haven Teachers safe?
Yes — New Haven Teachers is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is A (98/100).
What is the capital ratio of Charter Oak vs New Haven Teachers?
Charter Oak has a net worth ratio of 12.3%, placing it in the top 26% of $1B–10B peers. New Haven Teachers's ratio is 30.7%, placing it in the top 5% of <$100M peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does Charter Oak have compared to New Haven Teachers?
The CFPB database shows 0 complaints against Charter Oak, and 0 complaints against New Haven Teachers. The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare Charter Oak with other Credit Unions in Connecticut
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
