Citizens And Farmers Bank vs Norfolk Fire Department
Comparing a Bank in West Point, VA with a Credit Union in Norfolk, VA using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| Citizens And Farmers Bank ↗ Bank · West Point, VA · Est. 1927 | Norfolk Fire Department ↗ Credit Union · Norfolk, VA · Est. 1940 | |
|---|---|---|
| Trust Grade | A · 98/100 | A · 98/100 |
| Institution type | Bank | Credit Union |
| Location | West Point, VA | Norfolk, VA |
| Total assets | $2.8B | $26.7M |
| Capital ratio | 11.3% | 19.8% |
| Return on assets | 1.1% | 1.3% |
| Deposits | $2.4B | — |
| Branches | 32 | 1,995 |
| CFPB complaints | 0 | 0 |
| Complaints / $1B assets | — | — |
| State rank | #1 of 56 | #1 of 95 |
| Established | 1927 | 1940 |
Citizens And Farmers Bank
- Assets: $2.8B
- Deposits: $2.4B
- Capital ratio: 11.3%
- Return on assets: 1.1%
- CFPB complaints: 0
- State rank: #1 of 56
Norfolk Fire Department
- Assets: $26.7M
- Members: 1,995
- Capital ratio: 19.8%
- Return on assets: 1.3%
- CFPB complaints: 0
- State rank: #1 of 95
Are both institutions federally insured?
Yes. Citizens And Farmers Bank is FDIC-insured and Norfolk Fire Department is NCUA-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, Citizens And Farmers Bank or Norfolk Fire Department?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — Citizens And Farmers Bank scores higher with a grade of A (98/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is Citizens And Farmers Bank safe?
Yes — Citizens And Farmers Bank is FDIC-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (98/100), reflecting its financial strength and complaint history relative to peers.
Is Norfolk Fire Department safe?
Yes — Norfolk Fire Department is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is A (98/100).
What is the capital ratio of Citizens And Farmers Bank vs Norfolk Fire Department?
Citizens And Farmers Bank has a capital ratio of 11.3%, placing it in the top 32% of $1B–10B peers. Norfolk Fire Department's ratio is 19.8%, placing it in the top 23% of <$100M peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does Citizens And Farmers Bank have compared to Norfolk Fire Department?
The CFPB database shows 0 complaints against Citizens And Farmers Bank, and 0 complaints against Norfolk Fire Department. The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare Citizens And Farmers Bank with other Banks in Virginia
Financial data from FDIC and NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
