Hcn Bank vs Citizens Business Bank, National Association
Comparing a Bank in Riverside, CA with a Bank in Ontario, CA using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| Hcn Bank ↗ Bank · Riverside, CA · Est. 1974 | Citizens Business Bank, National Association ↗ Bank · Ontario, CA · Est. 1974 | |
|---|---|---|
| Trust Grade | A · 98/100 | A · 98/100 |
| Institution type | Bank | Bank |
| Location | Riverside, CA | Ontario, CA |
| Total assets | $974.1M | $15.5B |
| Capital ratio | 11.7% | 14.8% |
| Return on assets | 2.2% | 1.3% |
| Deposits | $852.7M | $12.0B |
| Branches | 7 | 87 |
| CFPB complaints | 0 | 0 |
| Complaints / $1B assets | — | — |
| State rank | #3 of 117 | #4 of 117 |
| Established | 1974 | 1974 |
Hcn Bank
- Assets: $974.1M
- Deposits: $852.7M
- Capital ratio: 11.7%
- Return on assets: 2.2%
- CFPB complaints: 0
- State rank: #3 of 117
Citizens Business Bank, National Association
- Assets: $15.5B
- Deposits: $12.0B
- Capital ratio: 14.8%
- Return on assets: 1.3%
- CFPB complaints: 0
- State rank: #4 of 117
Are both institutions federally insured?
Yes. Hcn Bank is FDIC-insured and Citizens Business Bank, National Association is FDIC-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, Hcn Bank or Citizens Business Bank, National Association?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — Hcn Bank scores higher with a grade of A (98/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is Hcn Bank safe?
Yes — Hcn Bank is FDIC-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (98/100), reflecting its financial strength and complaint history relative to peers.
Is Citizens Business Bank, National Association safe?
Yes — Citizens Business Bank, National Association is FDIC-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is A (98/100).
What is the capital ratio of Hcn Bank vs Citizens Business Bank, National Association?
Hcn Bank has a capital ratio of 11.7%, placing it in the top 30% of $100M–1B peers. Citizens Business Bank, National Association's ratio is 14.8%, placing it in the top 11% of $10B–100B peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does Hcn Bank have compared to Citizens Business Bank, National Association?
The CFPB database shows 0 complaints against Hcn Bank, and 0 complaints against Citizens Business Bank, National Association. The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare Hcn Bank with other Banks in California
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
