The Washington Trust Company, Of Westerly vs Citizens Bank, National Association
Comparing a Bank in Westerly, RI with a Bank in Providence, RI using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| The Washington Trust Company, Of Westerly ↗ Bank · Westerly, RI · Est. 1800 | Citizens Bank, National Association ↗ Bank · Providence, RI · Est. 2005 | |
|---|---|---|
| Trust Grade | A · 92/100 | C · 72/100 |
| Institution type | Bank | Bank |
| Location | Westerly, RI | Providence, RI |
| Total assets | $6.5B | $227.1B |
| Capital ratio | 8.7% | 11.7% |
| Return on assets | 0.8% | 0.9% |
| Deposits | $5.2B | $186.9B |
| Branches | 30 | 977 |
| CFPB complaints | 0 | 7,015 |
| Complaints / $1B assets | — | 30.9 |
| On-time responses | — | 100.0% |
| State rank | #3 of 6 | #6 of 6 |
| Established | 1800 | 2005 |
The Washington Trust Company, Of Westerly
- Assets: $6.5B
- Deposits: $5.2B
- Capital ratio: 8.7%
- Return on assets: 0.8%
- CFPB complaints: 0
- State rank: #3 of 6
Citizens Bank, National Association
- Assets: $227.1B
- Deposits: $186.9B
- Capital ratio: 11.7%
- Return on assets: 0.9%
- CFPB complaints: 7,015
- State rank: #6 of 6
Are both institutions federally insured?
Yes. The Washington Trust Company, Of Westerly is FDIC-insured and Citizens Bank, National Association is FDIC-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, The Washington Trust Company, Of Westerly or Citizens Bank, National Association?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — The Washington Trust Company, Of Westerly scores higher with a grade of A (92/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is The Washington Trust Company, Of Westerly safe?
Yes — The Washington Trust Company, Of Westerly is FDIC-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (92/100), reflecting its financial strength and complaint history relative to peers.
Is Citizens Bank, National Association safe?
Yes — Citizens Bank, National Association is FDIC-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is C (72/100).
What is the capital ratio of The Washington Trust Company, Of Westerly vs Citizens Bank, National Association?
The Washington Trust Company, Of Westerly has a capital ratio of 8.7%, placing it in the bottom 18% of $1B–10B peers. Citizens Bank, National Association's ratio is 11.7%, placing it in the top 28% of ≥$100B peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does The Washington Trust Company, Of Westerly have compared to Citizens Bank, National Association?
The CFPB database shows 0 complaints against The Washington Trust Company, Of Westerly, and 7,015 complaints against Citizens Bank, National Association (30.9 per $1B in assets). The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare The Washington Trust Company, Of Westerly with other Banks in Rhode Island
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
