Tongass vs Matanuska Valley
Comparing a Credit Union in Ketchikan, AK with a Credit Union in Palmer, AK using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| Tongass ↗ Credit Union · Ketchikan, AK · Est. 1963 | Matanuska Valley ↗ Credit Union · Palmer, AK · Est. 1948 | |
|---|---|---|
| Trust Grade | A · 93/100 | A · 91/100 |
| Institution type | Credit Union | Credit Union |
| Location | Ketchikan, AK | Palmer, AK |
| Total assets | $246.6M | $985.0M |
| Net worth ratio | 13.0% | 10.4% |
| Return on assets | 0.4% | 0.9% |
| Shares & deposits | — | — |
| Members | 14,609 | 65,250 |
| CFPB complaints | 0 | 0 |
| Complaints / $1B assets | — | — |
| State rank | #5 of 9 | #6 of 9 |
| Established | 1963 | 1948 |
Tongass
- Assets: $246.6M
- Members: 14,609
- Capital ratio: 13.0%
- Return on assets: 0.4%
- CFPB complaints: 0
- State rank: #5 of 9
Matanuska Valley
- Assets: $985.0M
- Members: 65,250
- Capital ratio: 10.4%
- Return on assets: 0.9%
- CFPB complaints: 0
- State rank: #6 of 9
Are both institutions federally insured?
Yes. Tongass is NCUA-insured and Matanuska Valley is NCUA-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, Tongass or Matanuska Valley?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — Tongass scores higher with a grade of A (93/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is Tongass safe?
Yes — Tongass is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (93/100), reflecting its financial strength and complaint history relative to peers.
Is Matanuska Valley safe?
Yes — Matanuska Valley is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is A (91/100).
What is the capital ratio of Tongass vs Matanuska Valley?
Tongass has a net worth ratio of 13.0%, placing it in the top 29% of $100M–1B peers. Matanuska Valley's ratio is 10.4%, placing it in the bottom 36% of $100M–1B peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does Tongass have compared to Matanuska Valley?
The CFPB database shows 0 complaints against Tongass, and 0 complaints against Matanuska Valley. The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare Tongass with other Credit Unions in Alaska
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
