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Preferred Bank

Los Angeles, CA · Est. 1991 · Website ↗
C
Trust Grade
Average
Score: 71/100

Preferred Bank is a bank based in Los Angeles, California, established in 1991, with $7.7 billion in total assets across 16 branches. By Trust Grade it ranks 114th of 117 banks we track in California. Its capital ratio of 10.1% trails most similarly sized banks (46th percentile), versus a California median of 11.7%. It was profitable over the most recent period, with a 1.63% return on assets. Consumers filed 250 complaints about PREFERRED CREDIT INC with the CFPB — 32.7 per $1B in assets, a higher rate than 85% of peers.

Total assets
$7.7B
$1B–10B institution
Deposits
$6.4B
Branches
16
Capital ratio
10.1%
Bottom 46% of $1B–10B peers · California median 11.7%
Return on assets
1.6%
Top 23% of $1B–10B peers · California median 1.14%
Rank in California
#114
of 117 banks

How Preferred Bank compares to California peers

Capital ratio
Bottom 46% of $1B–10B peers
Preferred Bank
10.1%
California median
11.7%
Higher capital ratio = stronger financial cushion
Return on assets
Top 23% of $1B–10B peers
Preferred Bank
1.6%
California median
1.1%
Higher ROA = more profitable relative to asset base

How we graded Preferred Bank

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
43.5/100
Overall
C · 71
  • Strongly capitalized (10.1% capital ratio)
  • Strongly profitable (ROA 1.63%)
  • 32.7 complaints per $1B in assets

Consumer complaints (CFPB)

250 complaints filed with the CFPB against PREFERRED CREDIT INC — 32.7 per $1B in assets.

Total complaints
250
Per $1B assets
32.7
Lower = better
Answered on time
100.0%
Closed with relief
0.0%
Complaints by product
Credit reporting or other personal consumer reports
96
Debt collection
89
Payday loan, title loan, personal loan, or advance loan
31
Credit card
14
Credit reporting, credit repair services, or other personal consumer reports
14

Branch locations (16)

  • 325 E Valley Blvd, Alhambra, CA 91801
  • 21615 Hawthorne Blvd, Torrance, CA 90503
  • 1801 Century Park E, Century City, CA 90067
  • 1469 S Baldwin Ave, Arcadia, CA 91007
  • 890 Roosevelt, Irvine, CA 92620
  • 1373 S Diamond Bar Blvd, Diamond Bar, CA 91765
  • 4160 Main St Ste 103, Flushing, NY 11355
  • 17515 Colima Rd, City Of Industry, CA 91748
  • 601 S Figueroa St, Los Angeles, CA 90017
  • 7004 Rosemead Blvd, Pico Rivera, CA 90660
  • 600 California St, San Francisco, CA 94108
  • 18321 Ventura Blvd, Tarzana, CA 91356
  • 2150 Town Square Pl, Sugar Land, TX 77479
  • 15333 Culver Drive, Irvine, CA 92604
  • 2 Pennsylvania Plaza, New York, NY 10121
  • 1809 Irving St, San Francisco, CA 94122

Are deposits at Preferred Bank insured?

Yes. Preferred Bank is an FDIC-insured bank (FDIC certificate #33539). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Preferred Bank: frequently asked questions

Is Preferred Bank a good bank?

Preferred Bank earns a Bankzia Trust Grade of C (71/100, "Average"), based on a financial-strength score of 98/100 and a customer-experience score of 43.5/100. Strongly capitalized (10.1% capital ratio); Strongly profitable (ROA 1.63%).

Is Preferred Bank FDIC-insured?

Yes. Preferred Bank is a FDIC-insured bank (FDIC certificate #33539). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Preferred Bank?

Preferred Bank holds $7.7 billion in total assets, ranking 114th of 117 banks we track in California. It operates 16 branches.

How many complaints does Preferred Bank have?

Consumers filed 250 complaints about PREFERRED CREDIT INC with the CFPB, or 32.7 per $1B in assets. 100% were answered on time. 0% closed with relief to the consumer.

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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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