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Southstate Bank, National Association

Winter Haven, FL · Est. 1992 · Website ↗
B
Trust Grade
Strong
Score: 87/100

Southstate Bank, National Association is a bank based in Winter Haven, Florida, established in 1992, with $67.9 billion in total assets across 372 branches. By Trust Grade it ranks 68th of 83 banks we track in Florida. Its capital ratio of 14.1% is stronger than 84% of similarly sized banks, versus a Florida median of 9.3%. It was profitable over the most recent period, with a 1.41% return on assets. Consumers filed 258 complaints about SOUTHSTATE BANK CORPORATION with the CFPB — 3.8 per $1B in assets, a lower rate than 52% of peers.

Total assets
$67.9B
$10B–100B institution
Deposits
$55.9B
Branches
372
Capital ratio
14.1%
Top 16% of $10B–100B peers · Florida median 9.3%
Return on assets
1.4%
Top 31% of $10B–100B peers · Florida median 1.01%
Rank in Florida
#68
of 83 banks

How Southstate Bank, National Association compares to Florida peers

Capital ratio
Top 16% of $10B–100B peers
Southstate Bank,
14.1%
Florida median
9.3%
Higher capital ratio = stronger financial cushion
Return on assets
Top 31% of $10B–100B peers
Southstate Bank,
1.4%
Florida median
1.0%
Higher ROA = more profitable relative to asset base

How we graded Southstate Bank, National Association

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
76.83550387596898/100
Overall
B · 87
  • Strongly capitalized (14.1% capital ratio)
  • Strongly profitable (ROA 1.41%)
  • 3.8 complaints per $1B in assets

Consumer complaints (CFPB)

258 complaints filed with the CFPB against SOUTHSTATE BANK CORPORATION — 3.8 per $1B in assets.

Total complaints
258
Per $1B assets
3.8
Lower = better
Answered on time
99.6%
Closed with relief
10.5%
Complaints by product
Checking or savings account
131
Mortgage
66
Credit reporting or other personal consumer reports
23
Money transfer, virtual currency, or money service
15
Payday loan, title loan, personal loan, or advance loan
5

Branch locations (372)

  • 241 E Howell St, Hartwell, GA 30643
  • 1210 King St, Jacksonville, FL 32204
  • 2695 W Eisenhower Blvd, Loveland, CO 80537
  • 1331 17th St, Denver, CO 80202
  • 8004 Woodway Dr, Waco, TX 76712
  • 200 S Indian River Dr, Fort Pierce, FL 34950
  • 100 South Denny Street, Howe, TX 75459
  • 25151 S Dixie Hwy, Princeton, FL 33032
  • 1300 S University Dr, Fort Worth, TX 76107
  • 28801 Sw 157th Ave, Homestead, FL 33033
  • 935 Cleveland Ave, Loveland, CO 80537
  • 155 Lake Ave, Colorado Springs, CO 80906
  • 500 N Summit St, Crescent City, FL 32112
  • 101 W Centennial Dr, Bennett, CO 80102
  • 6512 Caroline St, Milton, FL 32570
  • 1375 N Broadway Ave, Bartow, FL 33830
  • 501 Wilcox St, Castle Rock, CO 80104
  • 282 Historical Highway 441 North, Cornelia, GA 30531
  • 575 S Main St, Cleveland, GA 30528
  • 825 S 5th St, Hartsville, SC 29550
  • 209 North Elm Street, Commerce, GA 30529
  • 71 Memorial Dr, Jefferson, GA 30549
  • 807 Mountain Ave, Berthoud, CO 80513
  • 2770 Main Hwy, Bamberg, SC 29003
  • 401 Main St, Longmont, CO 80501
  • 56540 E Colfax Ave, Strasburg, CO 80136
  • 7777 Henneman Way, Mckinney, TX 75070
  • 1050 S Hover St, Longmont, CO 80501
  • 2707 E Bromley Ln, Brighton, CO 80601
  • 450 Ee Butler Pkwy, Gainesville, GA 30501
  • 21979 Whyte Hardee Blvd, Hardeeville, SC 29927
  • 458 Highway 515 E, Blairsville, GA 30512
  • 229 W Eldorado Pkwy, Little Elm, TX 75068
  • 2021 Hoffmeyer Rd, Florence, SC 29501
  • 317 N Highway 52, Moncks Corner, SC 29461
  • 1141 Broad St, Sumter, SC 29150
  • 138 E Columbia Ave, Batesburg-Leesville, SC 29070
  • 1550 N Krome Ave, Homestead, FL 33030
  • 5542 Memorial Blvd, Saint George, SC 29477
  • 10671 S Jacob Smart Blvd, Ridgeland, SC 29936

Are deposits at Southstate Bank, National Association insured?

Yes. Southstate Bank, National Association is an FDIC-insured bank (FDIC certificate #33555). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Southstate Bank, National Association: frequently asked questions

Is Southstate Bank, National Association a good bank?

Southstate Bank, National Association earns a Bankzia Trust Grade of B (87/100, "Strong"), based on a financial-strength score of 98/100 and a customer-experience score of 76.83550387596898/100. Strongly capitalized (14.1% capital ratio); Strongly profitable (ROA 1.41%).

Is Southstate Bank, National Association FDIC-insured?

Yes. Southstate Bank, National Association is a FDIC-insured bank (FDIC certificate #33555). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Southstate Bank, National Association?

Southstate Bank, National Association holds $67.9 billion in total assets, ranking 68th of 83 banks we track in Florida. It operates 372 branches.

How many complaints does Southstate Bank, National Association have?

Consumers filed 258 complaints about SOUTHSTATE BANK CORPORATION with the CFPB, or 3.8 per $1B in assets. 100% were answered on time. 10% closed with relief to the consumer.

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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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