Truist Bank is a bank based in Charlotte, North Carolina, established in 1872, with $541.2 billion in total assets across 1931 branches. By Trust Grade it ranks 38th of 38 banks we track in North Carolina. Its capital ratio of 11.7% is stronger than 66% of similarly sized banks, versus a North Carolina median of 11.6%. It was profitable over the most recent period, with a 1.16% return on assets. Consumers filed 15,320 complaints about TRUIST FINANCIAL CORPORATION with the CFPB — 28.3 per $1B in assets, a higher rate than 68% of peers.
How Truist Bank compares to North Carolina peers
How we graded Truist Bank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (11.7% capital ratio)
- Strongly profitable (ROA 1.16%)
- 28.3 complaints per $1B in assets
Consumer complaints (CFPB)
15,320 complaints filed with the CFPB against TRUIST FINANCIAL CORPORATION — 28.3 per $1B in assets.
Branch locations (1931)
- 401 E Jackson St, Tampa, FL 33602
- 100 Nw 12th Ave, Miami, FL 33128
- 201 Peterson Ave S, Douglas, GA 31533
- 410 W Broad Ave, Albany, GA 31701
- 185 King St, Keysville, VA 23947
- 107 Bushnell Plz, Bushnell, FL 33513
- 1701 E 7th Ave, Tampa, FL 33605
- 411 N Main St, Gainesville, FL 32601
- 501 Alabama Ave S, Bremen, GA 30110
- 1777 Main St, Sarasota, FL 34236
- 3070 Leonardtown Rd, Waldorf, MD 20601
- 501 Tennessee Ave, Charleston, WV 25302
- 3522 Thomasville Rd, Tallahassee, FL 32309
- 9600 Collins Ave, Bal Harbour, FL 33154
- 200 W Laurel Ave, Foley, AL 36535
- 501 E Las Olas Blvd Ste 100, Fort Lauderdale, FL 33301
- 507 1st St, Huntington, WV 25701
- 106 Brevard Ave, Cocoa, FL 32922
- 5399 E Mountain St, Stone Mountain, GA 30083
- 1819 Cheney Hwy, Titusville, FL 32780
- 3860 N Federal Hwy, Fort Lauderdale, FL 33308
- 723 Anderson St, Belton, SC 29627
- 444 E Michigan St, Orlando, FL 32806
- 5025 W Colonial Dr, Orlando, FL 32808
- 5641 Fairburn Rd, Douglasville, GA 30134
- 1111 Quintard Ave, Anniston, AL 36201
- 201 N Isabella St, Sylvester, GA 31791
- 221 Commercial Blvd, Lauderdale By The Sea, FL 33308
- 5090 N Us Highway 41, Apollo Beach, FL 33572
- 7290 Montgomery Rd, Elkridge, MD 21075
- 100 W 3rd St, Owensboro, KY 42303
- 16520 N Nebraska Ave, Lutz, FL 33549
- 102 Ga Highway 49 S, Byron, GA 31008
- 2300 E Colonial Dr, Orlando, FL 32803
- 200 Nokomis Ave S, Venice, FL 34285
- 1430 Nw 20th St, Miami, FL 33142
- 305 Church St Sw, Huntsville, AL 35801
- 901 Arthur Godfrey Rd, Miami Beach, FL 33140
- 520 Crandon Blvd, Key Biscayne, FL 33149
- 3601 34th St N, Saint Petersburg, FL 33713
Are deposits at Truist Bank insured?
Yes. Truist Bank is an FDIC-insured bank (FDIC certificate #9846). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Truist Bank: frequently asked questions
Is Truist Bank a good bank?
Truist Bank earns a Bankzia Trust Grade of C (72/100, "Average"), based on a financial-strength score of 98/100 and a customer-experience score of 45.48433420365535/100. Strongly capitalized (11.7% capital ratio); Strongly profitable (ROA 1.16%).
Is Truist Bank FDIC-insured?
Yes. Truist Bank is a FDIC-insured bank (FDIC certificate #9846). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is Truist Bank?
Truist Bank holds $541.2 billion in total assets, ranking 38th of 38 banks we track in North Carolina. It operates 1931 branches.
How many complaints does Truist Bank have?
Consumers filed 15,320 complaints about TRUIST FINANCIAL CORPORATION with the CFPB, or 28.3 per $1B in assets. 100% were answered on time. 10% closed with relief to the consumer.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
