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U.S. Bank National Association

Cincinnati, OH · Est. 1863 · Website ↗
C
Trust Grade
Average
Score: 74/100

U.S. Bank National Association is a bank based in Cincinnati, Ohio, established in 1863, with $683.4 billion in total assets across 2099 branches. By Trust Grade it ranks 151st of 157 banks we track in Ohio. Its capital ratio of 9.9% trails most similarly sized banks (47th percentile), versus a Ohio median of 10.3%. It was profitable over the most recent period, with a 1.17% return on assets. Consumers filed 17,464 complaints about U.S. BANCORP with the CFPB — 25.6 per $1B in assets, a higher rate than 64% of peers.

Total assets
$683.4B
≥$100B institution
Deposits
$539.8B
Branches
2,099
Capital ratio
9.9%
Bottom 47% of ≥$100B peers · Ohio median 10.3%
Return on assets
1.2%
Top 44% of ≥$100B peers · Ohio median 0.93%
Rank in Ohio
#151
of 157 banks

How U.S. Bank National Association compares to Ohio peers

Capital ratio
Bottom 47% of ≥$100B peers
U.S. Bank
9.9%
Ohio median
10.3%
Higher capital ratio = stronger financial cushion
Return on assets
Top 44% of ≥$100B peers
U.S. Bank
1.2%
Ohio median
0.9%
Higher ROA = more profitable relative to asset base

How we graded U.S. Bank National Association

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
50.777828676133765/100
Overall
C · 74
  • Strongly capitalized (9.9% capital ratio)
  • Strongly profitable (ROA 1.17%)
  • 25.6 complaints per $1B in assets
  • Resolves 36% of complaints with relief

Consumer complaints (CFPB)

17,464 complaints filed with the CFPB against U.S. BANCORP — 25.6 per $1B in assets.

Total complaints
17,464
Per $1B assets
25.6
Lower = better
Answered on time
100.0%
Closed with relief
36.4%
Complaints by product
Checking or savings account
6,068
Credit card
3,774
Credit reporting or other personal consumer reports
2,557
Mortgage
1,437
Prepaid card
915

Branch locations (2099)

  • 1512 Ogden Ave, Downers Grove, IL 60515
  • 1702 Eastland Dr, Bloomington, IL 61704
  • 1071 Grand Ave, Saint Paul, MN 55105
  • 4000 W Broadway Ave, Robbinsdale, MN 55422
  • 1000 Payne Ave, Saint Paul, MN 55130
  • 9800 15th Ave Sw, Seattle, WA 98106
  • 203 S 2nd Ave, Rock Rapids, IA 51246
  • 4100 W 50th St, Edina, MN 55424
  • 25 E Washington St, Chicago, IL 60602
  • 12579 Main St, Martin, KY 41649
  • 1500 E Oak Grove Rd, Montrose, CO 81401
  • 2958 N Milwaukee Ave, Chicago, IL 60618
  • 51 E Agate Avenue, Granby, CO 80446
  • 4970 Roe Blvd, Roeland Park, KS 66205
  • 500 E Main Ave, Bowling Green, KY 42101
  • 500 W 6th St, Rolla, MO 65401
  • 2308 E Pikes Peak Ave, Colorado Springs, CO 80909
  • 99 Indianwood Blvd, Park Forest, IL 60466
  • 9633 Lyndale Ave S, Bloomington, MN 55420
  • 5811 W Belmont Ave, Chicago, IL 60634
  • 55 E Grand Ave, Fox Lake, IL 60020
  • 7025 France Ave S, Edina, MN 55435
  • 1452 Hudson St, Longview, WA 98632
  • 2801 Brooks St, Missoula, MT 59801
  • 1116 N Carbon St, Marion, IL 62959
  • 406 S 7th St, Mayfield, KY 42066
  • 4333 S 27th St, Greenfield, WI 53221
  • 9063 E Gregory Blvd, Raytown, MO 64133
  • 1357 W 103rd St, Chicago, IL 60643
  • 3303 Nameoki Rd, Granite City, IL 62040
  • 800 E North Grand Ave, Springfield, IL 62702
  • 11 Madison St, Oak Park, IL 60302
  • 700 Deerfield Rd, Deerfield, IL 60015
  • 101 E Walworth St, Elkhorn, WI 53121
  • 404 W Yakima Ave, Yakima, WA 98902
  • 2922 Evergreen Pkwy, Evergreen, CO 80439
  • 17946 Business 13, Branson West, MO 65737
  • 20 E Carrillo St, Santa Barbara, CA 93101
  • 2323 N Mayfair Rd, Wauwatosa, WI 53226
  • 26 W North Ave, Northlake, IL 60164

Are deposits at U.S. Bank National Association insured?

Yes. U.S. Bank National Association is an FDIC-insured bank (FDIC certificate #6548). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

U.S. Bank National Association: frequently asked questions

Is U.S. Bank National Association a good bank?

U.S. Bank National Association earns a Bankzia Trust Grade of C (74/100, "Average"), based on a financial-strength score of 98/100 and a customer-experience score of 50.777828676133765/100. Strongly capitalized (9.9% capital ratio); Strongly profitable (ROA 1.17%).

Is U.S. Bank National Association FDIC-insured?

Yes. U.S. Bank National Association is a FDIC-insured bank (FDIC certificate #6548). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is U.S. Bank National Association?

U.S. Bank National Association holds $683.4 billion in total assets, ranking 151st of 157 banks we track in Ohio. It operates 2099 branches.

How many complaints does U.S. Bank National Association have?

Consumers filed 17,464 complaints about U.S. BANCORP with the CFPB, or 25.6 per $1B in assets. 100% were answered on time. 36% closed with relief to the consumer.

Similar Banks

Fifth Third Bank, National Association
bank · Cincinnati, OH · $296.1B assets · 5,422 complaints
The Huntington National Bank
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Keybank National Association
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First Financial Bank
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Third Federal Savings And Loan Association Of Cleveland
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The Park National Bank
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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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