Citizens Bank is a bank based in Mukwonago, Wisconsin, established in 1892, with $1.2 billion in total assets across 11 branches. By Trust Grade it ranks 17th of 154 banks we track in Wisconsin. Its capital ratio of 12.7% is stronger than 83% of similarly sized banks, versus a Wisconsin median of 10.4%. It was profitable over the most recent period, with a 1.26% return on assets. No consumer complaints against Citizens Bank appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.
How Citizens Bank compares to Wisconsin peers
How we graded Citizens Bank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (12.7% capital ratio)
- Strongly profitable (ROA 1.26%)
- No CFPB complaints on record
Consumer complaints (CFPB)
No CFPB complaints are on file for Citizens Bank over the analysis window. For a smaller institution this is common and counts in its favor.
Branch locations (11)
- W230s9125 Clark St, Big Bend, WI 53103
- W307s4823 Highway 83, Mukwonago, WI 53149
- W236s7050 Big Bend Dr, Big Bend, WI 53103
- 875 S Rochester St, Mukwonago, WI 53149
- S75w17358 Janesville Rd, Muskego, WI 53150
- 3238 Main St, East Troy, WI 53120
- S90w35680 County Highway Nn, Eagle, WI 53119
- 5450 S Moorland Rd, New Berlin, WI 53151
- 2541 Main St, East Troy, WI 53120
- 2109 Corporate Dr, Waukesha, WI 53189
- 301 N Rochester St, Mukwonago, WI 53149
Are deposits at Citizens Bank insured?
Yes. Citizens Bank is an FDIC-insured bank (FDIC certificate #13055). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Citizens Bank: frequently asked questions
Is Citizens Bank a good bank?
Citizens Bank earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (12.7% capital ratio); Strongly profitable (ROA 1.26%).
Is Citizens Bank FDIC-insured?
Yes. Citizens Bank is a FDIC-insured bank (FDIC certificate #13055). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is Citizens Bank?
Citizens Bank holds $1.2 billion in total assets, ranking 17th of 154 banks we track in Wisconsin. It operates 11 branches.
Does Citizens Bank have CFPB complaints?
No CFPB complaints against Citizens Bank appear in our data over the analysis window, which is typical for a bank of this size.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
