1st Advantage vs Norfolk Fire Department
Comparing a Credit Union in Newport News, VA with a Credit Union in Norfolk, VA using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| 1st Advantage ↗ Credit Union · Newport News, VA · Est. 1951 | Norfolk Fire Department ↗ Credit Union · Norfolk, VA · Est. 1940 | |
|---|---|---|
| Trust Grade | A · 98/100 | A · 98/100 |
| Institution type | Credit Union | Credit Union |
| Location | Newport News, VA | Norfolk, VA |
| Total assets | $1.1B | $26.7M |
| Net worth ratio | 16.3% | 19.8% |
| Return on assets | 1.7% | 1.3% |
| Shares & deposits | — | — |
| Members | 71,346 | 1,995 |
| CFPB complaints | 0 | 0 |
| Complaints / $1B assets | — | — |
| State rank | #4 of 95 | #1 of 95 |
| Established | 1951 | 1940 |
1st Advantage
- Assets: $1.1B
- Members: 71,346
- Capital ratio: 16.3%
- Return on assets: 1.7%
- CFPB complaints: 0
- State rank: #4 of 95
Norfolk Fire Department
- Assets: $26.7M
- Members: 1,995
- Capital ratio: 19.8%
- Return on assets: 1.3%
- CFPB complaints: 0
- State rank: #1 of 95
Are both institutions federally insured?
Yes. 1st Advantage is NCUA-insured and Norfolk Fire Department is NCUA-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, 1st Advantage or Norfolk Fire Department?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — 1st Advantage scores higher with a grade of A (98/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is 1st Advantage safe?
Yes — 1st Advantage is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (98/100), reflecting its financial strength and complaint history relative to peers.
Is Norfolk Fire Department safe?
Yes — Norfolk Fire Department is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is A (98/100).
What is the capital ratio of 1st Advantage vs Norfolk Fire Department?
1st Advantage has a net worth ratio of 16.3%, placing it in the top 4% of $1B–10B peers. Norfolk Fire Department's ratio is 19.8%, placing it in the top 23% of <$100M peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does 1st Advantage have compared to Norfolk Fire Department?
The CFPB database shows 0 complaints against 1st Advantage, and 0 complaints against Norfolk Fire Department. The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare 1st Advantage with other Credit Unions in Virginia
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
