First Bank vs Vision Financial
Comparing a Bank in Southern Pines, NC with a Credit Union in Durham, NC using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| First Bank ↗ Bank · Southern Pines, NC · Est. 1934 | Vision Financial ↗ Credit Union · Durham, NC · Est. 1960 | |
|---|---|---|
| Trust Grade | A · 98/100 | A · 98/100 |
| Institution type | Bank | Credit Union |
| Location | Southern Pines, NC | Durham, NC |
| Total assets | $12.9B | $60.3M |
| Capital ratio | 13.4% | 16.3% |
| Return on assets | 1.5% | 1.0% |
| Deposits | $11.0B | — |
| Branches | 116 | 6,064 |
| CFPB complaints | 0 | 0 |
| Complaints / $1B assets | — | — |
| State rank | #2 of 38 | #2 of 57 |
| Established | 1934 | 1960 |
First Bank
- Assets: $12.9B
- Deposits: $11.0B
- Capital ratio: 13.4%
- Return on assets: 1.5%
- CFPB complaints: 0
- State rank: #2 of 38
Vision Financial
- Assets: $60.3M
- Members: 6,064
- Capital ratio: 16.3%
- Return on assets: 1.0%
- CFPB complaints: 0
- State rank: #2 of 57
Are both institutions federally insured?
Yes. First Bank is FDIC-insured and Vision Financial is NCUA-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, First Bank or Vision Financial?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — First Bank scores higher with a grade of A (98/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is First Bank safe?
Yes — First Bank is FDIC-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (98/100), reflecting its financial strength and complaint history relative to peers.
Is Vision Financial safe?
Yes — Vision Financial is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is A (98/100).
What is the capital ratio of First Bank vs Vision Financial?
First Bank has a capital ratio of 13.4%, placing it in the top 21% of $10B–100B peers. Vision Financial's ratio is 16.3%, placing it in the top 38% of <$100M peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does First Bank have compared to Vision Financial?
The CFPB database shows 0 complaints against First Bank, and 0 complaints against Vision Financial. The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare First Bank with other Banks in North Carolina
Financial data from FDIC and NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
