New Castle County Delaware Em vs Stepping Stones Community
Comparing a Credit Union in New Castle, DE with a Credit Union in Wilmington, DE using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| New Castle County Delaware Em ↗ Credit Union · New Castle, DE · Est. 1966 | Stepping Stones Community ↗ Credit Union · Wilmington, DE · Est. 2011 | |
|---|---|---|
| Trust Grade | A · 98/100 | A · 98/100 |
| Institution type | Credit Union | Credit Union |
| Location | New Castle, DE | Wilmington, DE |
| Total assets | $32.1M | $8.5M |
| Net worth ratio | 12.1% | 46.5% |
| Return on assets | 1.4% | 20.1% |
| Shares & deposits | — | — |
| Members | 2,359 | 2,722 |
| CFPB complaints | 0 | 0 |
| Complaints / $1B assets | — | — |
| State rank | #3 of 15 | #4 of 15 |
| Established | 1966 | 2011 |
New Castle County Delaware Em
- Assets: $32.1M
- Members: 2,359
- Capital ratio: 12.1%
- Return on assets: 1.4%
- CFPB complaints: 0
- State rank: #3 of 15
Stepping Stones Community
- Assets: $8.5M
- Members: 2,722
- Capital ratio: 46.5%
- Return on assets: 20.1%
- CFPB complaints: 0
- State rank: #4 of 15
Are both institutions federally insured?
Yes. New Castle County Delaware Em is NCUA-insured and Stepping Stones Community is NCUA-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, New Castle County Delaware Em or Stepping Stones Community?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — New Castle County Delaware Em scores higher with a grade of A (98/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is New Castle County Delaware Em safe?
Yes — New Castle County Delaware Em is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (98/100), reflecting its financial strength and complaint history relative to peers.
Is Stepping Stones Community safe?
Yes — Stepping Stones Community is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is A (98/100).
What is the capital ratio of New Castle County Delaware Em vs Stepping Stones Community?
New Castle County Delaware Em has a net worth ratio of 12.1%, placing it in the bottom 34% of <$100M peers. Stepping Stones Community's ratio is 46.5%, placing it in the top 1% of <$100M peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does New Castle County Delaware Em have compared to Stepping Stones Community?
The CFPB database shows 0 complaints against New Castle County Delaware Em, and 0 complaints against Stepping Stones Community. The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare New Castle County Delaware Em with other Credit Unions in Delaware
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
