Norfolk Fire Department vs Roanoke Valley Community
Comparing a Credit Union in Norfolk, VA with a Credit Union in Roanoke, VA using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.
| Norfolk Fire Department ↗ Credit Union · Norfolk, VA · Est. 1940 | Roanoke Valley Community ↗ Credit Union · Roanoke, VA · Est. 1947 | |
|---|---|---|
| Trust Grade | A · 98/100 | A · 98/100 |
| Institution type | Credit Union | Credit Union |
| Location | Norfolk, VA | Roanoke, VA |
| Total assets | $26.7M | $107.1M |
| Net worth ratio | 19.8% | 16.0% |
| Return on assets | 1.3% | 1.6% |
| Shares & deposits | — | — |
| Members | 1,995 | 9,109 |
| CFPB complaints | 0 | 0 |
| Complaints / $1B assets | — | — |
| State rank | #1 of 95 | #2 of 95 |
| Established | 1940 | 1947 |
Norfolk Fire Department
- Assets: $26.7M
- Members: 1,995
- Capital ratio: 19.8%
- Return on assets: 1.3%
- CFPB complaints: 0
- State rank: #1 of 95
Roanoke Valley Community
- Assets: $107.1M
- Members: 9,109
- Capital ratio: 16.0%
- Return on assets: 1.6%
- CFPB complaints: 0
- State rank: #2 of 95
Are both institutions federally insured?
Yes. Norfolk Fire Department is NCUA-insured and Roanoke Valley Community is NCUA-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →
Frequently asked questions
Which is better, Norfolk Fire Department or Roanoke Valley Community?
Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — Norfolk Fire Department scores higher with a grade of A (98/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.
Is Norfolk Fire Department safe?
Yes — Norfolk Fire Department is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (98/100), reflecting its financial strength and complaint history relative to peers.
Is Roanoke Valley Community safe?
Yes — Roanoke Valley Community is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is A (98/100).
What is the capital ratio of Norfolk Fire Department vs Roanoke Valley Community?
Norfolk Fire Department has a net worth ratio of 19.8%, placing it in the top 23% of <$100M peers. Roanoke Valley Community's ratio is 16.0%, placing it in the top 10% of $100M–1B peers. A higher capital ratio generally signals a stronger financial cushion.
How many complaints does Norfolk Fire Department have compared to Roanoke Valley Community?
The CFPB database shows 0 complaints against Norfolk Fire Department, and 0 complaints against Roanoke Valley Community. The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.
How does Bankzia calculate the Trust Grade?
The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.
Compare Norfolk Fire Department with other Credit Unions in Virginia
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.
