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credit union

Partners

Burbank, CA · Est. 1968
92/ 100
Trust Grade
Excellent
92 out of 100

Partners is a credit union based in Burbank, California, established in 1968, with $2.8 billion in total assets serving 176,871 members. By Trust Grade it ranks 92nd of 241 credit unions we track in California. Its net worth ratio of 11.4% is stronger than 64% of similarly sized credit unions, versus a California median of 11.1%. It was profitable over the most recent period, with a 0.93% return on assets. Consumers filed 20 complaints about Partners Financial Services Inc with the CFPB — 7.1 per $1B in assets, a lower rate than 50% of peers.

Total assets
$2.8B
$1B–10B institution
Members
176,871
Shares & deposits
Net worth ratio
11.4%
Top 36% of $1B–10B peers · California median 11.1%
Return on assets
0.9%
Top 31% of $1B–10B peers · California median 0.5%
Rank in California
#92
of 241 credit unions

How Partners compares to California peers

Net worth ratio
Top 36% of $1B–10B peers
Partners
11.4%
California median
11.1%
Higher capital ratio = stronger financial cushion
Return on assets
Top 31% of $1B–10B peers
Partners
0.9%
California median
0.5%
Higher ROA = more profitable relative to asset base

How we graded Partners

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
95/100
Customer experience
64.94/100
Overall
92/100
  • Strongly capitalized (11.4% capital ratio)
  • Profitable (ROA 0.93%)
  • 7.1 complaints per $1B in assets

The Trust Grade is Bankzia’s independent, documented opinion computed from public FDIC/NCUA/CFPB data — not an official rating, and not a statement about the safety of insured deposits. Report a data error or dispute this grade →

Consumer complaints (CFPB)

20 complaints filed with the CFPB against Partners Financial Services Inc — 7.1 per $1B in assets.

These records were matched to Partners by name and may include complaints filed against other institutions with similar names. Complaint counts reflect what consumers reported to the CFPB and are not findings of wrongdoing. Report a mismatch →

Total complaints
20
Per $1B assets
7.1
Lower = better

Are deposits at Partners insured?

Yes. Partners is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Partners: frequently asked questions

Is Partners a good credit union?

Partners earns a Bankzia Trust Grade of A (92/100, "Excellent"), based on a financial-strength score of 95/100 and a customer-experience score of 64.94/100. Strongly capitalized (11.4% capital ratio); Profitable (ROA 0.93%).

Is Partners NCUA-insured?

Yes. Partners is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Partners?

Partners holds $2.8 billion in total assets, ranking 92nd of 241 credit unions we track in California. It serves 176,871 members.

How many complaints does Partners have?

Consumers filed 20 complaints about Partners Financial Services Inc with the CFPB, or 7.1 per $1B in assets.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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