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credit union

Hello

Panama City, FL · Est. 1952
A
Trust Grade
Excellent
Score: 93/100

Hello is a credit union based in Panama City, Florida, established in 1952, with $159 million in total assets serving 10,738 members. By Trust Grade it ranks 41st of 107 credit unions we track in Florida. Its net worth ratio of 14.3% is stronger than 83% of similarly sized credit unions, versus a Florida median of 11.1%. It was profitable over the most recent period, with a 0.34% return on assets. No consumer complaints against Hello appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$159.3M
$100M–1B institution
Members
10,738
Shares & deposits
Net worth ratio
14.3%
Top 17% of $100M–1B peers · Florida median 11.1%
Return on assets
0.3%
Bottom 25% of $100M–1B peers · Florida median 0.53%
Rank in Florida
#41
of 107 credit unions

How Hello compares to Florida peers

Net worth ratio
Top 17% of $100M–1B peers
Hello
14.3%
Florida median
11.1%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 25% of $100M–1B peers
Hello
0.3%
Florida median
0.5%
Higher ROA = more profitable relative to asset base

How we graded Hello

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
93/100
Customer experience
n/a
Overall
A · 93
  • Strongly capitalized (14.3% capital ratio)
  • Profitable (ROA 0.34%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Hello over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Hello insured?

Yes. Hello is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Hello: frequently asked questions

Is Hello a good credit union?

Hello earns a Bankzia Trust Grade of A (93/100, "Excellent"), based on a financial-strength score of 93/100 (it has no CFPB complaints on record). Strongly capitalized (14.3% capital ratio); Profitable (ROA 0.34%).

Is Hello NCUA-insured?

Yes. Hello is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Hello?

Hello holds $159 million in total assets, ranking 41st of 107 credit unions we track in Florida. It serves 10,738 members.

Does Hello have CFPB complaints?

No CFPB complaints against Hello appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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