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credit union

Big Island

Hilo, HI · Est. 1936
B
Trust Grade
Strong
Score: 84/100

Big Island is a credit union based in Hilo, Hawaii, established in 1936, with $194 million in total assets serving 9,583 members. By Trust Grade it ranks 39th of 45 credit unions we track in Hawaii. Its net worth ratio of 9.1% trails most similarly sized credit unions (17th percentile), versus a Hawaii median of 12.6%. It was profitable over the most recent period, with a 0.52% return on assets. No consumer complaints against Big Island appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$194.1M
$100M–1B institution
Members
9,583
Shares & deposits
Net worth ratio
9.1%
Bottom 17% of $100M–1B peers · Hawaii median 12.6%
Return on assets
0.5%
Bottom 39% of $100M–1B peers · Hawaii median 0.76%
Rank in Hawaii
#39
of 45 credit unions

How Big Island compares to Hawaii peers

Net worth ratio
Bottom 17% of $100M–1B peers
Big Island
9.1%
Hawaii median
12.6%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 39% of $100M–1B peers
Big Island
0.5%
Hawaii median
0.8%
Higher ROA = more profitable relative to asset base

How we graded Big Island

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
84/100
Customer experience
n/a
Overall
B · 84
  • Well-capitalized (9.1% capital ratio)
  • Profitable (ROA 0.52%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Big Island over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Big Island insured?

Yes. Big Island is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Big Island: frequently asked questions

Is Big Island a good credit union?

Big Island earns a Bankzia Trust Grade of B (84/100, "Strong"), based on a financial-strength score of 84/100 (it has no CFPB complaints on record). Well-capitalized (9.1% capital ratio); Profitable (ROA 0.52%).

Is Big Island NCUA-insured?

Yes. Big Island is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Big Island?

Big Island holds $194 million in total assets, ranking 39th of 45 credit unions we track in Hawaii. It serves 9,583 members.

Does Big Island have CFPB complaints?

No CFPB complaints against Big Island appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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