Skip to main content
credit union

Webster First

Worcester, MA · Est. 1934
A
Trust Grade
Excellent
Score: 98/100

Webster First is a credit union based in Worcester, Massachusetts, established in 1934, with $1.5 billion in total assets serving 84,905 members. By Trust Grade it ranks 19th of 122 credit unions we track in Massachusetts. Its net worth ratio of 19.6% is stronger than 99% of similarly sized credit unions, versus a Massachusetts median of 12%. It was profitable over the most recent period, with a 1.72% return on assets. No consumer complaints against Webster First appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$1.5B
$1B–10B institution
Members
84,905
Shares & deposits
Net worth ratio
19.6%
Top 1% of $1B–10B peers · Massachusetts median 12%
Return on assets
1.7%
Top 4% of $1B–10B peers · Massachusetts median 0.55%
Rank in Massachusetts
#19
of 122 credit unions

How Webster First compares to Massachusetts peers

Net worth ratio
Top 1% of $1B–10B peers
Webster First
19.6%
Massachusetts median
12.0%
Higher capital ratio = stronger financial cushion
Return on assets
Top 4% of $1B–10B peers
Webster First
1.7%
Massachusetts median
0.6%
Higher ROA = more profitable relative to asset base

How we graded Webster First

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
n/a
Overall
A · 98
  • Strongly capitalized (19.6% capital ratio)
  • Strongly profitable (ROA 1.72%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Webster First over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Webster First insured?

Yes. Webster First is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Webster First: frequently asked questions

Is Webster First a good credit union?

Webster First earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (19.6% capital ratio); Strongly profitable (ROA 1.72%).

Is Webster First NCUA-insured?

Yes. Webster First is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Webster First?

Webster First holds $1.5 billion in total assets, ranking 19th of 122 credit unions we track in Massachusetts. It serves 84,905 members.

Does Webster First have CFPB complaints?

No CFPB complaints against Webster First appear in our data over the analysis window, which is typical for a credit union of this size.

Similar Credit Unions

Sharon & Crescent United
credit union · Sharon, MA · $1.4B assets
St. Anne's
credit union · Fall River, MA · $1.3B assets
Greylock
credit union · Pittsfield, MA · $1.7B assets
Harvard
credit union · Cambridge, MA · $1.2B assets
St. Mary's
credit union · Marlborough, MA · $1.0B assets
Central One
credit union · Shrewsbury, MA · $883M assets

Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

From the Blog

View all guides →