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credit union

Empower

Syracuse, NY · Est. 1939
B
Trust Grade
Strong
Score: 87/100

Empower is a credit union based in Syracuse, New York, established in 1939, with $4.3 billion in total assets serving 307,868 members. By Trust Grade it ranks 180th of 267 credit unions we track in New York. Its net worth ratio of 9.6% trails most similarly sized credit unions (23th percentile), versus a New York median of 12%. It was profitable over the most recent period, with a 0.77% return on assets. No consumer complaints against Empower appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$4.3B
$1B–10B institution
Members
307,868
Shares & deposits
Net worth ratio
9.6%
Bottom 23% of $1B–10B peers · New York median 12%
Return on assets
0.8%
Top 44% of $1B–10B peers · New York median 0.67%
Rank in New York
#180
of 267 credit unions

How Empower compares to New York peers

Net worth ratio
Bottom 23% of $1B–10B peers
Empower
9.6%
New York median
12.0%
Higher capital ratio = stronger financial cushion
Return on assets
Top 44% of $1B–10B peers
Empower
0.8%
New York median
0.7%
Higher ROA = more profitable relative to asset base

How we graded Empower

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
87/100
Customer experience
n/a
Overall
B · 87
  • Well-capitalized (9.6% capital ratio)
  • Profitable (ROA 0.77%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Empower over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Empower insured?

Yes. Empower is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Empower: frequently asked questions

Is Empower a good credit union?

Empower earns a Bankzia Trust Grade of B (87/100, "Strong"), based on a financial-strength score of 87/100 (it has no CFPB complaints on record). Well-capitalized (9.6% capital ratio); Profitable (ROA 0.77%).

Is Empower NCUA-insured?

Yes. Empower is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Empower?

Empower holds $4.3 billion in total assets, ranking 180th of 267 credit unions we track in New York. It serves 307,868 members.

Does Empower have CFPB complaints?

No CFPB complaints against Empower appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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