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credit union

New Directions Community

Franklin, PA · Est. 1974
A
Trust Grade
Excellent
Score: 90/100

New Directions Community is a credit union based in Franklin, Pennsylvania, established in 1974, with $41 million in total assets serving 5,781 members. By Trust Grade it ranks 192nd of 271 credit unions we track in Pennsylvania. Its net worth ratio of 14.5% is stronger than 52% of similarly sized credit unions, versus a Pennsylvania median of 13.2%. It was profitable over the most recent period, with a 0.01% return on assets. No consumer complaints against New Directions Community appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$40.8M
<$100M institution
Members
5,781
Shares & deposits
Net worth ratio
14.5%
Top 48% of <$100M peers · Pennsylvania median 13.2%
Return on assets
0.0%
Bottom 21% of <$100M peers · Pennsylvania median 0.72%
Rank in Pennsylvania
#192
of 271 credit unions

How New Directions Community compares to Pennsylvania peers

Net worth ratio
Top 48% of <$100M peers
New Directions
14.5%
Pennsylvania median
13.2%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 21% of <$100M peers
New Directions
0.0%
Pennsylvania median
0.7%
Higher ROA = more profitable relative to asset base

How we graded New Directions Community

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
90/100
Customer experience
n/a
Overall
A · 90
  • Strongly capitalized (14.5% capital ratio)
  • Profitable (ROA 0.01%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for New Directions Community over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at New Directions Community insured?

Yes. New Directions Community is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

New Directions Community: frequently asked questions

Is New Directions Community a good credit union?

New Directions Community earns a Bankzia Trust Grade of A (90/100, "Excellent"), based on a financial-strength score of 90/100 (it has no CFPB complaints on record). Strongly capitalized (14.5% capital ratio); Profitable (ROA 0.01%).

Is New Directions Community NCUA-insured?

Yes. New Directions Community is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is New Directions Community?

New Directions Community holds $41 million in total assets, ranking 192nd of 271 credit unions we track in Pennsylvania. It serves 5,781 members.

Does New Directions Community have CFPB complaints?

No CFPB complaints against New Directions Community appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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