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Trustmark Bank

Jackson, MS · Est. 1889 · Website ↗
C
Trust Grade
Average
Score: 75/100

Trustmark Bank is a bank based in Jackson, Mississippi, established in 1889, with $19.0 billion in total assets across 182 branches. By Trust Grade it ranks 57th of 57 banks we track in Mississippi. Its capital ratio of 11.7% is stronger than 56% of similarly sized banks, versus a Mississippi median of 10.9%. It was profitable over the most recent period, with a 1.26% return on assets. Consumers filed 193 complaints about TRUSTMARK CORPORATION with the CFPB — 10.2 per $1B in assets, a higher rate than 83% of peers.

Total assets
$19.0B
$10B–100B institution
Deposits
$15.9B
Branches
182
Capital ratio
11.7%
Top 44% of $10B–100B peers · Mississippi median 10.9%
Return on assets
1.3%
Top 44% of $10B–100B peers · Mississippi median 1.07%
Rank in Mississippi
#57
of 57 banks

How Trustmark Bank compares to Mississippi peers

Capital ratio
Top 44% of $10B–100B peers
Trustmark Bank
11.7%
Mississippi median
10.9%
Higher capital ratio = stronger financial cushion
Return on assets
Top 44% of $10B–100B peers
Trustmark Bank
1.3%
Mississippi median
1.1%
Higher ROA = more profitable relative to asset base

How we graded Trustmark Bank

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
51.67637305699482/100
Overall
C · 75
  • Strongly capitalized (11.7% capital ratio)
  • Strongly profitable (ROA 1.26%)
  • 10.2 complaints per $1B in assets

Consumer complaints (CFPB)

193 complaints filed with the CFPB against TRUSTMARK CORPORATION — 10.2 per $1B in assets.

Total complaints
193
Per $1B assets
10.2
Lower = better
Answered on time
99.0%
Closed with relief
0.5%
Complaints by product
Checking or savings account
58
Mortgage
57
Credit reporting or other personal consumer reports
46
Debt collection
16
Credit reporting, credit repair services, or other personal consumer reports
3

Branch locations (182)

  • 501 N Fillmore St, Corinth, MS 38834
  • 15 Kowaliga Rd, Eclectic, AL 36024
  • 300 E Commerce St, Greenville, AL 36037
  • 304 Barnett Blvd, Tallassee, AL 36078
  • 148 E Main St, Prattville, AL 36067
  • 102 S Cummings St, Fulton, MS 38843
  • 10497 Town And Country Way, Houston, TX 77024
  • 1201 Douglas Ave, Brewton, AL 36426
  • 201 N Main Ave, Demopolis, AL 36732
  • 125 Hazel Avenue, Centreville, AL 35042
  • Thomason Drive, Opelika, AL 36801
  • 1400 Us Highway 80 E, Demopolis, AL 36732
  • 162 E Main St, Gloster, MS 39638
  • 605 Main St, Greenville, MS 38701
  • 302 W Woodrow Wilson Ave, Jackson, MS 39213
  • 1351 E Northside Dr, Jackson, MS 39211
  • 2516 Robinson St, Jackson, MS 39209
  • 201 N Broad St, Leland, MS 38756
  • 140 E Main St, Liberty, MS 39645
  • 133 N Broadway St, Mccomb, MS 39648
  • 748 Beulah Ave, Tylertown, MS 39667
  • 504 S State St, Jackson, MS 39201
  • 121 Beulah Ave, Tylertown, MS 39667
  • 212 Howard St, Greenwood, MS 38930
  • 203 Clinton Blvd, Clinton, MS 39056
  • 938 Highway 82 W, Greenwood, MS 38930
  • 4801 Highway 18 W, Jackson, MS 39209
  • 1215 Delaware Ave, Mccomb, MS 39648
  • 5627 Highway 25, Flowood, MS 39232
  • 7270 S Siwell Rd, Jackson, MS 39272
  • 104 Mayfair Rd, Hattiesburg, MS 39402
  • 277 E Pearl St, Jackson, MS 39201
  • 301 S Thomas St, Tupelo, MS 38801
  • 4890 Medgar Evers Blvd, Jackson, MS 39213
  • 1005 Sawmill Rd, Laurel, MS 39440
  • 4921 Poplar Springs Dr, Meridian, MS 39305
  • 2001 Highway 45 North, Meridian, MS 39301
  • 2205 N Frontage Rd, Vicksburg, MS 39180
  • 207 Alabama St, Columbus, MS 39702
  • 1404 Old Aberdeen Rd, Columbus, MS 39705

Are deposits at Trustmark Bank insured?

Yes. Trustmark Bank is an FDIC-insured bank (FDIC certificate #4988). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Trustmark Bank: frequently asked questions

Is Trustmark Bank a good bank?

Trustmark Bank earns a Bankzia Trust Grade of C (75/100, "Average"), based on a financial-strength score of 98/100 and a customer-experience score of 51.67637305699482/100. Strongly capitalized (11.7% capital ratio); Strongly profitable (ROA 1.26%).

Is Trustmark Bank FDIC-insured?

Yes. Trustmark Bank is a FDIC-insured bank (FDIC certificate #4988). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Trustmark Bank?

Trustmark Bank holds $19.0 billion in total assets, ranking 57th of 57 banks we track in Mississippi. It operates 182 branches.

How many complaints does Trustmark Bank have?

Consumers filed 193 complaints about TRUSTMARK CORPORATION with the CFPB, or 10.2 per $1B in assets. 99% were answered on time. 1% closed with relief to the consumer.

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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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