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United Community Bank

Greenville, SC · Est. 1950 · Website ↗
B
Trust Grade
Strong
Score: 89/100

United Community Bank is a bank based in Greenville, South Carolina, established in 1950, with $28.1 billion in total assets across 191 branches. By Trust Grade it ranks 36th of 44 banks we track in South Carolina. Its capital ratio of 12.0% is stronger than 60% of similarly sized banks, versus a South Carolina median of 9.8%. It was profitable over the most recent period, with a 1.17% return on assets. Consumers filed 70 complaints about UNITED COMMUNITY BANK with the CFPB — 2.5 per $1B in assets, a lower rate than 71% of peers.

Total assets
$28.1B
$10B–100B institution
Deposits
$24.4B
Branches
191
Capital ratio
12.0%
Top 40% of $10B–100B peers · South Carolina median 9.8%
Return on assets
1.2%
Bottom 46% of $10B–100B peers · South Carolina median 1.1%
Rank in South Carolina
#36
of 44 banks

How United Community Bank compares to South Carolina peers

Capital ratio
Top 40% of $10B–100B peers
United Community
12.0%
South Carolina median
9.8%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 46% of $10B–100B peers
United Community
1.2%
South Carolina median
1.1%
Higher ROA = more profitable relative to asset base

How we graded United Community Bank

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
79.5/100
Overall
B · 89
  • Strongly capitalized (12.0% capital ratio)
  • Strongly profitable (ROA 1.17%)
  • 2.5 complaints per $1B in assets

Consumer complaints (CFPB)

70 complaints filed with the CFPB against UNITED COMMUNITY BANK — 2.5 per $1B in assets.

Total complaints
70
Per $1B assets
2.5
Lower = better
Answered on time
97.1%
Closed with relief
2.9%
Complaints by product
Checking or savings account
33
Mortgage
17
Money transfer, virtual currency, or money service
6
Credit reporting or other personal consumer reports
5
Vehicle loan or lease
4

Branch locations (191)

  • 200 E Camperdown Way, Greenville, SC 29601
  • 5750 Sunset Dr, South Miami, FL 33143
  • 109 Highway 53 W, Dawsonville, GA 30534
  • 65 Washington St, Fairburn, GA 30213
  • 307 E 2nd Ave, Rome, GA 30161
  • 153 E Kytle St, Cleveland, GA 30528
  • 116 Peachtree St, Murphy, NC 28906
  • 165 N Main St, Waynesville, NC 28786
  • 817 Mulberry St, Loudon, TN 37774
  • 10514 Kingston Pike, Knoxville, TN 37922
  • 300 N Weston St, Fountain Inn, SC 29644
  • 106 W College St, Simpsonville, SC 29681
  • 470 Haywood Rd, Greenville, SC 29607
  • 108 E Main St, Duncan, SC 29334
  • 815 N Main St, Anderson, SC 29621
  • 11500 Asheville Hwy, Inman, SC 29349
  • 901 S Mechanic St, Pendleton, SC 29670
  • 2101 Woodruff Rd, Greenville, SC 29607
  • 401 W Butler Rd, Mauldin, SC 29662
  • 809 W Wade Hampton Blvd, Greer, SC 29650
  • 701 Montague Ave, Greenwood, SC 29649
  • 102 E Main St, Clayton, NC 27520
  • 128 N 2nd St, Smithfield, NC 27577
  • 403 S Brightleaf Blvd, Smithfield, NC 27577
  • 200 Glen Rd, Garner, NC 27529
  • 200 E Church St, Benson, NC 27504
  • 54 N Mitchell Ave, Bakersville, NC 28705
  • 468 W Louise St, Clarkesville, GA 30523
  • 206 Morrison Moore Pkwy W, Dahlonega, GA 30533
  • 6372 Highway 53 E, Dawsonville, GA 30534
  • 311 S Limestone St, Gaffney, SC 29340
  • 8460 Highway 75 N, Helen, GA 30545
  • 257 E Main St, Franklin, NC 28734
  • 95 Hwy 64 W, Hayesville, NC 28904
  • 732 Main St, Andrews, NC 28901
  • 132 Rodney Orr Byp, Robbinsville, NC 28771
  • 145 Slope St, Bryson City, NC 28713
  • 20 Frank Allen Rd, Cashiers, NC 28717
  • 1640 E Main St, Sylva, NC 28779
  • 10 Park Pl E, Brevard, NC 28712

Are deposits at United Community Bank insured?

Yes. United Community Bank is an FDIC-insured bank (FDIC certificate #16889). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

United Community Bank: frequently asked questions

Is United Community Bank a good bank?

United Community Bank earns a Bankzia Trust Grade of B (89/100, "Strong"), based on a financial-strength score of 98/100 and a customer-experience score of 79.5/100. Strongly capitalized (12.0% capital ratio); Strongly profitable (ROA 1.17%).

Is United Community Bank FDIC-insured?

Yes. United Community Bank is a FDIC-insured bank (FDIC certificate #16889). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is United Community Bank?

United Community Bank holds $28.1 billion in total assets, ranking 36th of 44 banks we track in South Carolina. It operates 191 branches.

How many complaints does United Community Bank have?

Consumers filed 70 complaints about UNITED COMMUNITY BANK with the CFPB, or 2.5 per $1B in assets. 97% were answered on time. 3% closed with relief to the consumer.

Similar Banks

Southern First Bank
bank · Greenville, SC · $4.6B assets
First Community Bank
bank · Lexington, SC · $2.4B assets
Coastal States Bank
bank · Hilton Head Island, SC · $2.3B assets
Anderson Brothers Bank
bank · Mullins, SC · $2.3B assets
The Conway National Bank
bank · Conway, SC · $1.9B assets
South Atlantic Bank
bank · Myrtle Beach, SC · $1.9B assets

Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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