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Side-by-side comparison

Tidemark vs Stepping Stones Community

Comparing a Credit Union in Seaford, DE with a Credit Union in Wilmington, DE using federal FDIC, NCUA, and CFPB data. Trust Grades reflect financial strength and complaint history.

Stepping Stones Community scores higher overall with a Trust Grade of A (98/100) vs 93/100. The scores are close — check the full profiles for finer details.
Tidemark
Credit Union · Seaford, DE · Est. 1959
Stepping Stones Community
Credit Union · Wilmington, DE · Est. 2011
Trust GradeA · 93/100
A · 98/100
Institution typeCredit UnionCredit Union
LocationSeaford, DEWilmington, DE
Total assets$470.8M
$8.5M
Net worth ratio14.1%
46.5%
Return on assets0.3%
20.1%
Shares & deposits
Members22,1052,722
CFPB complaints0
0
Complaints / $1B assets
State rank#5 of 15#4 of 15
Established19592011

Tidemark

A93/100
  • Assets: $470.8M
  • Members: 22,105
  • Capital ratio: 14.1%
  • Return on assets: 0.3%
  • CFPB complaints: 0
  • State rank: #5 of 15
Full Tidemark profile →

Stepping Stones Community

A98/100
  • Assets: $8.5M
  • Members: 2,722
  • Capital ratio: 46.5%
  • Return on assets: 20.1%
  • CFPB complaints: 0
  • State rank: #4 of 15
Full Stepping Stones Community profile →

Are both institutions federally insured?

Yes. Tidemark is NCUA-insured and Stepping Stones Community is NCUA-insured. Both protect deposits up to $250,000 per depositor, per ownership category, regardless of Trust Grade. The Trust Grade reflects financial strength and complaint history — not the safety of insured deposits. Estimate your coverage →

Frequently asked questions

Which is better, Tidemark or Stepping Stones Community?

Based on Bankzia's Trust Grade — which blends financial strength (capital ratio, ROA) with CFPB complaint history — Stepping Stones Community scores higher with a grade of A (98/100). However, "better" depends on your needs: if you prioritize branch access, local service, or membership eligibility for a credit union, the lower-scoring option may still be the right choice for you.

Is Tidemark safe?

Yes — Tidemark is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected regardless of the institution's Trust Grade. Its Trust Grade is A (93/100), reflecting its financial strength and complaint history relative to peers.

Is Stepping Stones Community safe?

Yes — Stepping Stones Community is NCUA-insured, meaning deposits up to $250,000 per depositor, per ownership category are federally protected. Its Trust Grade is A (98/100).

What is the capital ratio of Tidemark vs Stepping Stones Community?

Tidemark has a net worth ratio of 14.1%, placing it in the top 18% of $100M–1B peers. Stepping Stones Community's ratio is 46.5%, placing it in the top 1% of <$100M peers. A higher capital ratio generally signals a stronger financial cushion.

How many complaints does Tidemark have compared to Stepping Stones Community?

The CFPB database shows 0 complaints against Tidemark, and 0 complaints against Stepping Stones Community. The per-$1B rate adjusts for institution size and is a more meaningful comparison metric.

How does Bankzia calculate the Trust Grade?

The Trust Grade combines a financial strength score (based on capital ratio, return on assets, and other FDIC/NCUA metrics) with a customer experience score derived from CFPB complaint data. The scores are weighted and normalized within peer groups by institution size and type. See our full methodology for details.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is independent and not affiliated with any government agency or financial institution.

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