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credit union

Metro

Chelsea, MA · Est. 1926
B
Trust Grade
Strong
Score: 82/100

Metro is a credit union based in Chelsea, Massachusetts, established in 1926, with $3.3 billion in total assets serving 215,295 members. By Trust Grade it ranks 104th of 122 credit unions we track in Massachusetts. Its net worth ratio of 9.1% trails most similarly sized credit unions (15th percentile), versus a Massachusetts median of 12%. It was profitable over the most recent period, with a 0.27% return on assets. No consumer complaints against Metro appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$3.3B
$1B–10B institution
Members
215,295
Shares & deposits
Net worth ratio
9.1%
Bottom 15% of $1B–10B peers · Massachusetts median 12%
Return on assets
0.3%
Bottom 12% of $1B–10B peers · Massachusetts median 0.55%
Rank in Massachusetts
#104
of 122 credit unions

How Metro compares to Massachusetts peers

Net worth ratio
Bottom 15% of $1B–10B peers
Metro
9.1%
Massachusetts median
12.0%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 12% of $1B–10B peers
Metro
0.3%
Massachusetts median
0.6%
Higher ROA = more profitable relative to asset base

How we graded Metro

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
82/100
Customer experience
n/a
Overall
B · 82
  • Well-capitalized (9.1% capital ratio)
  • Profitable (ROA 0.27%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Metro over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Metro insured?

Yes. Metro is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Metro: frequently asked questions

Is Metro a good credit union?

Metro earns a Bankzia Trust Grade of B (82/100, "Strong"), based on a financial-strength score of 82/100 (it has no CFPB complaints on record). Well-capitalized (9.1% capital ratio); Profitable (ROA 0.27%).

Is Metro NCUA-insured?

Yes. Metro is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Metro?

Metro holds $3.3 billion in total assets, ranking 104th of 122 credit unions we track in Massachusetts. It serves 215,295 members.

Does Metro have CFPB complaints?

No CFPB complaints against Metro appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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