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credit union

Pioneer Valley

Springfield, MA · Est. 1923
A
Trust Grade
Excellent
Score: 94/100

Pioneer Valley is a credit union based in Springfield, Massachusetts, established in 1923, with $165 million in total assets serving 11,570 members. By Trust Grade it ranks 49th of 122 credit unions we track in Massachusetts. Its net worth ratio of 11.6% is stronger than 55% of similarly sized credit unions, versus a Massachusetts median of 12%. It was profitable over the most recent period, with a 0.66% return on assets. No consumer complaints against Pioneer Valley appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$164.9M
$100M–1B institution
Members
11,570
Shares & deposits
Net worth ratio
11.6%
Top 45% of $100M–1B peers · Massachusetts median 12%
Return on assets
0.7%
Bottom 48% of $100M–1B peers · Massachusetts median 0.55%
Rank in Massachusetts
#49
of 122 credit unions

How Pioneer Valley compares to Massachusetts peers

Net worth ratio
Top 45% of $100M–1B peers
Pioneer Valley
11.6%
Massachusetts median
12.0%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 48% of $100M–1B peers
Pioneer Valley
0.7%
Massachusetts median
0.6%
Higher ROA = more profitable relative to asset base

How we graded Pioneer Valley

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
94/100
Customer experience
n/a
Overall
A · 94
  • Strongly capitalized (11.6% capital ratio)
  • Profitable (ROA 0.66%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Pioneer Valley over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Pioneer Valley insured?

Yes. Pioneer Valley is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Pioneer Valley: frequently asked questions

Is Pioneer Valley a good credit union?

Pioneer Valley earns a Bankzia Trust Grade of A (94/100, "Excellent"), based on a financial-strength score of 94/100 (it has no CFPB complaints on record). Strongly capitalized (11.6% capital ratio); Profitable (ROA 0.66%).

Is Pioneer Valley NCUA-insured?

Yes. Pioneer Valley is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Pioneer Valley?

Pioneer Valley holds $165 million in total assets, ranking 49th of 122 credit unions we track in Massachusetts. It serves 11,570 members.

Does Pioneer Valley have CFPB complaints?

No CFPB complaints against Pioneer Valley appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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