Citadel
Citadel is a credit union based in Exton, Pennsylvania, established in 1937, with $6.8 billion in total assets serving 285,311 members. By Trust Grade it ranks 230th of 271 credit unions we track in Pennsylvania. Its net worth ratio of 9.3% trails most similarly sized credit unions (18th percentile), versus a Pennsylvania median of 13.2%. It was profitable over the most recent period, with a 0.44% return on assets. No consumer complaints against Citadel appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.
How Citadel compares to Pennsylvania peers
How we graded Citadel
The Trust Grade blends financial strength with complaint history. Full methodology →
- Well-capitalized (9.3% capital ratio)
- Profitable (ROA 0.44%)
- No CFPB complaints on record
Consumer complaints (CFPB)
No CFPB complaints are on file for Citadel over the analysis window. For a smaller institution this is common and counts in its favor.
Are deposits at Citadel insured?
Yes. Citadel is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Citadel: frequently asked questions
Is Citadel a good credit union?
Citadel earns a Bankzia Trust Grade of B (84/100, "Strong"), based on a financial-strength score of 84/100 (it has no CFPB complaints on record). Well-capitalized (9.3% capital ratio); Profitable (ROA 0.44%).
Is Citadel NCUA-insured?
Yes. Citadel is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.
How big is Citadel?
Citadel holds $6.8 billion in total assets, ranking 230th of 271 credit unions we track in Pennsylvania. It serves 285,311 members.
Does Citadel have CFPB complaints?
No CFPB complaints against Citadel appear in our data over the analysis window, which is typical for a credit union of this size.
Similar Credit Unions
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
