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Axos Bank

San Diego, CA · Est. 2000 · Website ↗
83/ 100
Trust Grade
Strong
83 out of 100

Axos Bank is a bank based in San Diego, California, established in 2000, with $28.2 billion in total assets across 3 branches. By Trust Grade it ranks 109th of 117 banks we track in California. Its capital ratio of 9.6% trails most similarly sized banks (22th percentile), versus a California median of 11.7%. It was profitable over the most recent period, with a 2.18% return on assets. Consumers filed 707 complaints about AXOS FINANCIAL, INC. with the CFPB — 25 per $1B in assets, a higher rate than 94% of peers.

Total assets
$28.2B
$10B–100B institution
Deposits
$22.7B
Branches
3
Capital ratio
9.6%
Bottom 22% of $10B–100B peers · California median 11.7%
Return on assets
2.2%
Top 6% of $10B–100B peers · California median 1.14%
Rank in California
#109
of 117 banks

How Axos Bank compares to California peers

Capital ratio
Bottom 22% of $10B–100B peers
Axos Bank
9.6%
California median
11.7%
Higher capital ratio = stronger financial cushion
Return on assets
Top 6% of $10B–100B peers
Axos Bank
2.2%
California median
1.1%
Higher ROA = more profitable relative to asset base

How we graded Axos Bank

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
96/100
Customer experience
43.41513437057992/100
Overall
83/100
  • Strongly capitalized (9.6% capital ratio)
  • Strongly profitable (ROA 2.18%)
  • 25.0 complaints per $1B in assets

The Trust Grade is Bankzia’s independent, documented opinion computed from public FDIC/NCUA/CFPB data — not an official rating, and not a statement about the safety of insured deposits. Report a data error or dispute this grade →

Consumer complaints (CFPB)

707 complaints filed with the CFPB against AXOS FINANCIAL, INC. — 25 per $1B in assets.

These records were matched to Axos Bank by name and may include complaints filed against other institutions with similar names. Complaint counts reflect what consumers reported to the CFPB and are not findings of wrongdoing. Report a mismatch →

Total complaints
707
Per $1B assets
25
Lower = better
Answered on time
99.6%
Closed with relief
0.0%
Complaints by product
Checking or savings account
483
Mortgage
60
Credit reporting or other personal consumer reports
54
Money transfer, virtual currency, or money service
29
Vehicle loan or lease
26

Branch locations (3)

  • 9205 W Russell Rd, Las Vegas, NV 89148
  • 9490 S 300 W, Sandy, UT 84070
  • 4350 La Jolla Village Dr, San Diego, CA 92122

Are deposits at Axos Bank insured?

Yes. Axos Bank is an FDIC-insured bank (FDIC certificate #35546). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Axos Bank: frequently asked questions

Is Axos Bank a good bank?

Axos Bank earns a Bankzia Trust Grade of B (83/100, "Strong"), based on a financial-strength score of 96/100 and a customer-experience score of 43.41513437057992/100. Strongly capitalized (9.6% capital ratio); Strongly profitable (ROA 2.18%).

Is Axos Bank FDIC-insured?

Yes. Axos Bank is a FDIC-insured bank (FDIC certificate #35546). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Axos Bank?

Axos Bank holds $28.2 billion in total assets, ranking 109th of 117 banks we track in California. It operates 3 branches.

How many complaints does Axos Bank have?

Consumers filed 707 complaints about AXOS FINANCIAL, INC. with the CFPB, or 25 per $1B in assets. 100% were answered on time. 0% closed with relief to the consumer.

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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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