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Pnc Bank, National Association

Wilmington, DE · Est. 1804 · Website ↗
C
Trust Grade
Average
Score: 72/100

Pnc Bank, National Association is a bank based in Wilmington, Delaware, established in 1804, with $567.9 billion in total assets across 2319 branches. By Trust Grade it ranks 15th of 16 banks we track in Delaware. Its capital ratio of 10.5% is stronger than 56% of similarly sized banks, versus a Delaware median of 13.8%. It was profitable over the most recent period, with a 1.32% return on assets. Consumers filed 9,864 complaints about PNC Bank N.A. with the CFPB — 17.4 per $1B in assets, a lower rate than 60% of peers.

Total assets
$567.9B
≥$100B institution
Deposits
$441.5B
Branches
2,319
Capital ratio
10.5%
Top 44% of ≥$100B peers · Delaware median 13.8%
Return on assets
1.3%
Top 22% of ≥$100B peers · Delaware median 1.53%
Rank in Delaware
#15
of 16 banks

How Pnc Bank, National Association compares to Delaware peers

Capital ratio
Top 44% of ≥$100B peers
Pnc Bank,
10.5%
Delaware median
13.8%
Higher capital ratio = stronger financial cushion
Return on assets
Top 22% of ≥$100B peers
Pnc Bank,
1.3%
Delaware median
1.5%
Higher ROA = more profitable relative to asset base

How we graded Pnc Bank, National Association

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
45.482968369829685/100
Overall
C · 72
  • Strongly capitalized (10.5% capital ratio)
  • Strongly profitable (ROA 1.32%)
  • 17.4 complaints per $1B in assets

Consumer complaints (CFPB)

9,864 complaints filed with the CFPB against PNC Bank N.A. — 17.4 per $1B in assets.

Total complaints
9,864
Per $1B assets
17.4
Lower = better
Answered on time
100.0%
Closed with relief
9.9%
Complaints by product
Checking or savings account
4,952
Mortgage
1,170
Credit reporting or other personal consumer reports
1,144
Money transfer, virtual currency, or money service
719
Credit card
625

Branch locations (2319)

  • 112 E Pecan St, San Antonio, TX 78205
  • 2001 Kirby Dr, Houston, TX 77019
  • 8951 Main St, Frisco, TX 75034
  • 202 E Washington St, Lebanon, IN 46052
  • 235 W Us Highway 83, San Juan, TX 78589
  • 200 E Broad St, Groveland, FL 34736
  • 115 N Dooly St, Montezuma, GA 31063
  • 200 S Lawrence Blvd, Keystone Heights, FL 32656
  • 6518 W Highway 146, Crestwood, KY 40014
  • 5817 N 2nd St, Loves Park, IL 61111
  • 35215 W Michigan Ave, Wayne, MI 48184
  • 1710 Sudderth Dr, Ruidoso, NM 88345
  • 301 Sw Adams St, Peoria, IL 61602
  • 855 N Main St, Vidor, TX 77662
  • 24612 Harper Ave, Saint Clair Shores, MI 48080
  • 743 S Main St, Wetumpka, AL 36092
  • 60 Commerce St, Montgomery, AL 36104
  • 1050 Main St, River Edge, NJ 07661
  • 145 N 4th St, De Kalb, IL 60115
  • 117 South St, Chardon, OH 44024
  • 4285 E Lucas Dr, Beaumont, TX 77708
  • 170 Essex St, Millburn, NJ 07041
  • 410 E Market St, Smithfield, NC 27577
  • 150 Industrial Ave, Azle, TX 76020
  • 101 N Main St, Auburn, IN 46706
  • 855 E Cumberland Gap Pkwy, Corbin, KY 40701
  • 2400 Louisiana Blvd Ne, Albuquerque, NM 87110
  • 1004 Marlandwood Rd, Temple, TX 76502
  • 120 N Stone Ave, Tucson, AZ 85701
  • 1713 Alabama Ave, Jasper, AL 35501
  • 2200 Post Oak Blvd, Houston, TX 77056
  • 100 Plaza Ctr, Secaucus, NJ 07094
  • 3323 Stonybrook Drive, Bowie, MD 20715
  • 8315 Lee Hwy, Fairfax, VA 22031
  • 161 Madison Ave, Morristown, NJ 07960
  • 173 S Haskell Ave, Willcox, AZ 85643
  • 607 W Devon Ave, Park Ridge, IL 60068
  • 224 S Main St, De Soto, MO 63020
  • 7744 N Loop Dr, El Paso, TX 79915
  • 10 E Esperanza Ave, Hidalgo, TX 78557

Are deposits at Pnc Bank, National Association insured?

Yes. Pnc Bank, National Association is an FDIC-insured bank (FDIC certificate #6384). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Pnc Bank, National Association: frequently asked questions

Is Pnc Bank, National Association a good bank?

Pnc Bank, National Association earns a Bankzia Trust Grade of C (72/100, "Average"), based on a financial-strength score of 98/100 and a customer-experience score of 45.482968369829685/100. Strongly capitalized (10.5% capital ratio); Strongly profitable (ROA 1.32%).

Is Pnc Bank, National Association FDIC-insured?

Yes. Pnc Bank, National Association is a FDIC-insured bank (FDIC certificate #6384). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Pnc Bank, National Association?

Pnc Bank, National Association holds $567.9 billion in total assets, ranking 15th of 16 banks we track in Delaware. It operates 2319 branches.

How many complaints does Pnc Bank, National Association have?

Consumers filed 9,864 complaints about PNC Bank N.A. with the CFPB, or 17.4 per $1B in assets. 100% were answered on time. 10% closed with relief to the consumer.

Similar Banks

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Santander Bank, N.A.
bank · Wilmington, DE · $106.1B assets · 15,428 complaints
Barclays Bank Delaware
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Td Bank Usa, National Association
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Wilmington Savings Fund Society, Fsb
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Comenity Bank
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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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