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Bank Of Hawaii

Honolulu, HI · Est. 1897 · Website ↗
B
Trust Grade
Strong
Score: 81/100

Bank Of Hawaii is a bank based in Honolulu, Hawaii, established in 1897, with $23.9 billion in total assets across 51 branches. By Trust Grade it ranks 6th of 6 banks we track in Hawaii. Its capital ratio of 7.4% trails most similarly sized banks (9th percentile), versus a Hawaii median of 9.5%. It was profitable over the most recent period, with a 0.98% return on assets. Consumers filed 127 complaints about BANK OF HAWAII CORPORATION with the CFPB — 5.3 per $1B in assets, a higher rate than 60% of peers.

Total assets
$23.9B
$10B–100B institution
Deposits
$21.0B
Branches
51
Capital ratio
7.4%
Bottom 9% of $10B–100B peers · Hawaii median 9.5%
Return on assets
1.0%
Bottom 32% of $10B–100B peers · Hawaii median 1.07%
Rank in Hawaii
#6
of 6 banks

How Bank Of Hawaii compares to Hawaii peers

Capital ratio
Bottom 9% of $10B–100B peers
Bank Of
7.4%
Hawaii median
9.5%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 32% of $10B–100B peers
Bank Of
1.0%
Hawaii median
1.1%
Higher ROA = more profitable relative to asset base

How we graded Bank Of Hawaii

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
88/100
Customer experience
73.98692913385827/100
Overall
B · 81
  • Well-capitalized (7.4% capital ratio)
  • Profitable (ROA 0.98%)
  • 5.3 complaints per $1B in assets
  • Resolves 24% of complaints with relief

Consumer complaints (CFPB)

127 complaints filed with the CFPB against BANK OF HAWAII CORPORATION — 5.3 per $1B in assets.

Total complaints
127
Per $1B assets
5.3
Lower = better
Answered on time
99.2%
Closed with relief
23.6%
Complaints by product
Checking or savings account
90
Credit reporting or other personal consumer reports
9
Vehicle loan or lease
9
Money transfer, virtual currency, or money service
4
Mortgage
4

Branch locations (51)

  • 111 S King St, Honolulu, HI 96813
  • 340 Main Road Bank Of Hawaii Building, Koror, PW 96940
  • 91-1119 Keaunui Dr, Ewa Beach, HI 96706
  • Hana Shopping Center, Room 3, Hana, HI 96713
  • 5-4280 Kuhio Highway, Princeville, HI 96722
  • 4469 Waialo Road, Suite C-6, Eleele, HI 96705
  • 3600 Waialae Ave, Honolulu, HI 96816
  • 4634 Kilauea Ave, Honolulu, HI 96816
  • 2155 Kalakaua Ave, Honolulu, HI 96815
  • 45-1001 Kamehameha Hwy, Kaneohe, HI 96744
  • 1441 Kapiolani Blvd, Honolulu, HI 96814
  • 11 E Kamehameha Ave, Kahului, HI 96732
  • 636 Kailua Rd, Kailua, HI 96734
  • 74-5457 Makala Blvd, Kailua Kona, HI 96740
  • 67-1185 Mamalahoa Highway, Waimea, HI 96743
  • 4-1407 Kuhio Hwy, Kapaa, HI 96746
  • 20b Ala Malama Street, Kaunakakai, HI 96748
  • 81-6638 Mamalahoa Hwy, Kealakekua, HI 96750
  • 1183 Honoapiilani Highway, Unit 102, Lahaina, HI 96761
  • 4455 Rice St, Lihue, HI 96766
  • 96-3163 Pikake St, Pahala, HI 96777
  • 15-2906 Pahoa Village Rd, Pahoa, HI 96778
  • 35 Baldwin Ave, Paia, HI 96779
  • 850 Kamehameha Hwy, Pearl City, HI 96782
  • 634 California Ave, Wahiawa, HI 96786
  • 86-120 Farrington Hwy, Waianae, HI 96792
  • 94-712 Farrington Hwy, Waipahu, HI 96797
  • 1288 Ala Moana Blvd, Honolulu, HI 96814
  • 1339 Kinoole St, Hilo, HI 96720
  • 7192 Kalanianaole Hwy, Honolulu, HI 96825
  • 1340c N Marine Corps Dr, Tamuning, GU 96913
  • 55 Pukalani St Ste D-31, Makawao, HI 96768
  • 98-1059 Moanalua Rd, Aiea, HI 96701
  • 1280 S Kihei Rd Ste 116, Kihei, HI 96753
  • 66-165 Kamehameha Hwy, Haleiwa, HI 96712
  • 2470 S King St, Honolulu, HI 96826
  • 4405 Honoapiilani Hwy, Lahaina, HI 96761
  • 2969 Mapunapuna Pl, Honolulu, HI 96819
  • 4480 Kapolei Pkwy, Kapolei, HI 96707
  • 2809 East Manoa Rd, Honolulu, HI 96822

Are deposits at Bank Of Hawaii insured?

Yes. Bank Of Hawaii is an FDIC-insured bank (FDIC certificate #18053). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Bank Of Hawaii: frequently asked questions

Is Bank Of Hawaii a good bank?

Bank Of Hawaii earns a Bankzia Trust Grade of B (81/100, "Strong"), based on a financial-strength score of 88/100 and a customer-experience score of 73.98692913385827/100. Well-capitalized (7.4% capital ratio); Profitable (ROA 0.98%).

Is Bank Of Hawaii FDIC-insured?

Yes. Bank Of Hawaii is a FDIC-insured bank (FDIC certificate #18053). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Bank Of Hawaii?

Bank Of Hawaii holds $23.9 billion in total assets, ranking 6th of 6 banks we track in Hawaii. It operates 51 branches.

How many complaints does Bank Of Hawaii have?

Consumers filed 127 complaints about BANK OF HAWAII CORPORATION with the CFPB, or 5.3 per $1B in assets. 99% were answered on time. 24% closed with relief to the consumer.

Similar Banks

First Hawaiian Bank
bank · Honolulu, HI · $24.3B assets · 132 complaints
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bank · Honolulu, HI · $9.0B assets
Central Pacific Bank
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Hawaii National Bank
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Finance Factors, Ltd.
bank · Honolulu, HI · $669M assets
Cathay Bank
bank · Los Angeles, CA · $24.0B assets · 74 complaints

Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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