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Busey Bank

Champaign, IL · Est. 1946 · Website ↗
A
Trust Grade
Excellent
Score: 90/100

Busey Bank is a bank based in Champaign, Illinois, established in 1946, with $18.0 billion in total assets across 81 branches. By Trust Grade it ranks 263rd of 328 banks we track in Illinois. Its capital ratio of 13.7% is stronger than 81% of similarly sized banks, versus a Illinois median of 10.3%. It was profitable over the most recent period, with a 1.21% return on assets. Consumers filed 53 complaints about BUSEY BANK with the CFPB — 2.9 per $1B in assets, a lower rate than 67% of peers.

Total assets
$18.0B
$10B–100B institution
Deposits
$14.8B
Branches
81
Capital ratio
13.7%
Top 19% of $10B–100B peers · Illinois median 10.3%
Return on assets
1.2%
Top 49% of $10B–100B peers · Illinois median 1.1%
Rank in Illinois
#263
of 328 banks

How Busey Bank compares to Illinois peers

Capital ratio
Top 19% of $10B–100B peers
Busey Bank
13.7%
Illinois median
10.3%
Higher capital ratio = stronger financial cushion
Return on assets
Top 49% of $10B–100B peers
Busey Bank
1.2%
Illinois median
1.1%
Higher ROA = more profitable relative to asset base

How we graded Busey Bank

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
82.21094339622641/100
Overall
A · 90
  • Strongly capitalized (13.7% capital ratio)
  • Strongly profitable (ROA 1.21%)
  • 2.9 complaints per $1B in assets
  • Resolves 21% of complaints with relief

Consumer complaints (CFPB)

53 complaints filed with the CFPB against BUSEY BANK — 2.9 per $1B in assets.

Total complaints
53
Per $1B assets
2.9
Lower = better
Answered on time
100.0%
Closed with relief
20.8%
Complaints by product
Checking or savings account
36
Credit reporting or other personal consumer reports
6
Mortgage
5
Credit reporting, credit repair services, or other personal consumer reports
3
Debt collection
1

Branch locations (81)

  • 100 W University Ave, Champaign, IL 61820
  • 312 E Main St, Mahomet, IL 61853
  • 601 E Cass St, Joliet, IL 60432
  • 909 W Kirby Ave, Champaign, IL 61821
  • 25140 W Channon Dr, Channahon, IL 60410
  • 100 Suppiger Ln, Highland, IL 62249
  • 4415 Martin Luther King Dr, Alton, IL 62002
  • 2011 W Springfield Ave, Champaign, IL 61821
  • 3002 W Windsor Rd, Champaign, IL 61822
  • 2505 N Water St, Decatur, IL 62526
  • 8919 N Knoxville Ave, Peoria, IL 61615
  • 118 Cole St, East Peoria, IL 61611
  • 3310 Glenview Rd, Glenview, IL 60025
  • 130 N Water St, Decatur, IL 62523
  • 2315 E. Division Street, Diamond, IL 60416
  • 700 W Champaign Ave, Rantoul, IL 61866
  • 801 S Briggs St, Joliet, IL 60433
  • 2070 S Mount Zion Rd, Decatur, IL 62521
  • 101 S Morrison Ave, Collinsville, IL 62234
  • 1111 S Veterans Pkwy, Bloomington, IL 61701
  • 3760 S Grand Blvd, Saint Louis, MO 63118
  • 4226 Bayless Ave, Saint Louis, MO 63123
  • 2524 Del Prado Blvd S, Cape Coral, FL 33904
  • 14803 Tamiami Trl, North Port, FL 34287
  • 7120 S Lewis Ave, Tulsa, OK 74136
  • 3502 Maryville Rd, Granite City, IL 62040
  • 2222 Chestnut Aveneu, Glenview, IL 60025
  • 2101 N Veterans Pkwy, Bloomington, IL 61704
  • 2142 S State Route 157, Glen Carbon, IL 62034
  • 1707 Shermer Rd, Northbrook, IL 60062
  • 12300 Olive Blvd, Saint Louis, MO 63141
  • 507 Edwardsville Rd, Troy, IL 62294
  • 1928 Zumbehl Rd, Saint Charles, MO 63303
  • 17701 Edison Ave, Chesterfield, MO 63005
  • 415 De Baliviere Ave, Saint Louis, MO 63112
  • 2004 Troy Rd, Edwardsville, IL 62025
  • 11440 Tomahawk Creek Pkwy, Leawood, KS 66211
  • 2801 Black Rd, Joliet, IL 60435
  • 13901 S Bell Rd, Homer Glen, IL 60491
  • 5720 W Main St, Belleville, IL 62226

Are deposits at Busey Bank insured?

Yes. Busey Bank is an FDIC-insured bank (FDIC certificate #16450). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Busey Bank: frequently asked questions

Is Busey Bank a good bank?

Busey Bank earns a Bankzia Trust Grade of A (90/100, "Excellent"), based on a financial-strength score of 98/100 and a customer-experience score of 82.21094339622641/100. Strongly capitalized (13.7% capital ratio); Strongly profitable (ROA 1.21%).

Is Busey Bank FDIC-insured?

Yes. Busey Bank is a FDIC-insured bank (FDIC certificate #16450). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Busey Bank?

Busey Bank holds $18.0 billion in total assets, ranking 263rd of 328 banks we track in Illinois. It operates 81 branches.

How many complaints does Busey Bank have?

Consumers filed 53 complaints about BUSEY BANK with the CFPB, or 2.9 per $1B in assets. 100% were answered on time. 21% closed with relief to the consumer.

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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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