West Bank is a bank based in West Des Moines, Iowa, established in 1893, with $4.0 billion in total assets across 12 branches. By Trust Grade it ranks 224th of 226 banks we track in Iowa. Its capital ratio of 9.2% trails most similarly sized banks (28th percentile), versus a Iowa median of 10.2%. It was profitable over the most recent period, with a 1.16% return on assets. Consumers filed 89 complaints about BANK OF THE WEST with the CFPB — 22.2 per $1B in assets, a higher rate than 81% of peers.
How West Bank compares to Iowa peers
How we graded West Bank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (9.2% capital ratio)
- Strongly profitable (ROA 1.16%)
- 22.2 complaints per $1B in assets
Consumer complaints (CFPB)
89 complaints filed with the CFPB against BANK OF THE WEST — 22.2 per $1B in assets.
Branch locations (12)
- 125 Grand Ave, West Des Moines, IA 50265
- 809 6th Ave, Des Moines, IA 50309
- 2440 E Euclid Ave, Des Moines, IA 50317
- 3920 Sw 9th St, Des Moines, IA 50315
- 401 10th Ave, Coralville, IA 52241
- 3330 Westown Parkway, West Des Moines, IA 50266
- 955 E Hickman Rd, Waukee, IA 50263
- 2188 Superior Dr Nw, Rochester, MN 55901
- 328 Hoffman Drive Nw, Owatonna, MN 55060
- 1800 Bellin Dr, Sartell, MN 56303
- 1911 Premier Drive, Mankato, MN 56001
- 3330 Westown Parkway, West Des Moines, IA 50266
Are deposits at West Bank insured?
Yes. West Bank is an FDIC-insured bank (FDIC certificate #15614). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
West Bank: frequently asked questions
Is West Bank a good bank?
West Bank earns a Bankzia Trust Grade of C (70/100, "Average"), based on a financial-strength score of 95/100 and a customer-experience score of 44.623595505617985/100. Strongly capitalized (9.2% capital ratio); Strongly profitable (ROA 1.16%).
Is West Bank FDIC-insured?
Yes. West Bank is a FDIC-insured bank (FDIC certificate #15614). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is West Bank?
West Bank holds $4.0 billion in total assets, ranking 224th of 226 banks we track in Iowa. It operates 12 branches.
How many complaints does West Bank have?
Consumers filed 89 complaints about BANK OF THE WEST with the CFPB, or 22.2 per $1B in assets. 97% were answered on time. 9% closed with relief to the consumer.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
