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credit union

Certified

El Monte, CA · Est. 1954
95/ 100
Trust Grade
Excellent
95 out of 100

Certified is a credit union based in El Monte, California, established in 1954, with $920 million in total assets serving 58,317 members. By Trust Grade it ranks 51st of 241 credit unions we track in California. Its net worth ratio of 20.5% is stronger than 98% of similarly sized credit unions, versus a California median of 11.1%. It was profitable over the most recent period, with a 1.25% return on assets. Consumers filed 13 complaints about Certified Services, Inc. with the CFPB — 14.1 per $1B in assets, a lower rate than 54% of peers.

Total assets
$920.0M
$100M–1B institution
Members
58,317
Shares & deposits
Net worth ratio
20.5%
Top 2% of $100M–1B peers · California median 11.1%
Return on assets
1.3%
Top 18% of $100M–1B peers · California median 0.5%
Rank in California
#51
of 241 credit unions

How Certified compares to California peers

Net worth ratio
Top 2% of $100M–1B peers
Certified
20.5%
California median
11.1%
Higher capital ratio = stronger financial cushion
Return on assets
Top 18% of $100M–1B peers
Certified
1.3%
California median
0.5%
Higher ROA = more profitable relative to asset base

How we graded Certified

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
45.5/100
Overall
95/100
  • Strongly capitalized (20.5% capital ratio)
  • Strongly profitable (ROA 1.25%)
  • 14.1 complaints per $1B in assets

The Trust Grade is Bankzia’s independent, documented opinion computed from public FDIC/NCUA/CFPB data — not an official rating, and not a statement about the safety of insured deposits. Report a data error or dispute this grade →

Consumer complaints (CFPB)

13 complaints filed with the CFPB against Certified Services, Inc. — 14.1 per $1B in assets.

These records were matched to Certified by name and may include complaints filed against other institutions with similar names. Complaint counts reflect what consumers reported to the CFPB and are not findings of wrongdoing. Report a mismatch →

Total complaints
13
Per $1B assets
14.1
Lower = better

Are deposits at Certified insured?

Yes. Certified is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Certified: frequently asked questions

Is Certified a good credit union?

Certified earns a Bankzia Trust Grade of A (95/100, "Excellent"), based on a financial-strength score of 98/100 and a customer-experience score of 45.5/100. Strongly capitalized (20.5% capital ratio); Strongly profitable (ROA 1.25%).

Is Certified NCUA-insured?

Yes. Certified is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Certified?

Certified holds $920 million in total assets, ranking 51st of 241 credit unions we track in California. It serves 58,317 members.

How many complaints does Certified have?

Consumers filed 13 complaints about Certified Services, Inc. with the CFPB, or 14.1 per $1B in assets.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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