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credit union

First Technology

San Jose, CA · Est. 1979
D
Trust Grade
Below average
Score: 69/100

First Technology is a credit union based in San Jose, California, established in 1979, with $28.6 billion in total assets serving 1,868,605 members. By Trust Grade it ranks 232nd of 241 credit unions we track in California. Its net worth ratio of 10.5% is stronger than 57% of similarly sized credit unions, versus a California median of 11.1%. It was profitable over the most recent period, with a 0.63% return on assets. Consumers filed 866 complaints about FIRST TECHNOLOGY FEDERAL CREDIT UNION with the CFPB — 30.3 per $1B in assets, a higher rate than 72% of peers.

Total assets
$28.6B
$10B–100B institution
Members
1,868,605
Shares & deposits
Net worth ratio
10.5%
Top 43% of $10B–100B peers · California median 11.1%
Return on assets
0.6%
Bottom 39% of $10B–100B peers · California median 0.5%
Rank in California
#232
of 241 credit unions

How First Technology compares to California peers

Net worth ratio
Top 43% of $10B–100B peers
First Technology
10.5%
California median
11.1%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 39% of $10B–100B peers
First Technology
0.6%
California median
0.5%
Higher ROA = more profitable relative to asset base

How we graded First Technology

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
90/100
Customer experience
47.72632794457275/100
Overall
D · 69
  • Well-capitalized (10.5% capital ratio)
  • Profitable (ROA 0.63%)
  • 30.3 complaints per $1B in assets
  • Resolves 21% of complaints with relief

Consumer complaints (CFPB)

866 complaints filed with the CFPB against FIRST TECHNOLOGY FEDERAL CREDIT UNION — 30.3 per $1B in assets.

Total complaints
866
Per $1B assets
30.3
Lower = better
Answered on time
99.9%
Closed with relief
21.2%
Complaints by product
Credit reporting or other personal consumer reports
369
Checking or savings account
167
Vehicle loan or lease
97
Debt collection
80
Credit card
67

Are deposits at First Technology insured?

Yes. First Technology is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

First Technology: frequently asked questions

Is First Technology a good credit union?

First Technology earns a Bankzia Trust Grade of D (69/100, "Below average"), based on a financial-strength score of 90/100 and a customer-experience score of 47.72632794457275/100. Well-capitalized (10.5% capital ratio); Profitable (ROA 0.63%).

Is First Technology NCUA-insured?

Yes. First Technology is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is First Technology?

First Technology holds $28.6 billion in total assets, ranking 232nd of 241 credit unions we track in California. It serves 1,868,605 members.

How many complaints does First Technology have?

Consumers filed 866 complaints about FIRST TECHNOLOGY FEDERAL CREDIT UNION with the CFPB, or 30.3 per $1B in assets. 100% were answered on time. 21% closed with relief to the consumer.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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