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credit union

Schoolsfirst

Santa Ana, CA · Est. 1934
78/ 100
Trust Grade
Average
78 out of 100

Schoolsfirst is a credit union based in Santa Ana, California, established in 1934, with $36.7 billion in total assets serving 1,568,368 members. By Trust Grade it ranks 210th of 241 credit unions we track in California. Its net worth ratio of 9.4% trails most similarly sized credit unions (22th percentile), versus a California median of 11.1%. It was profitable over the most recent period, with a 0.78% return on assets. Consumers filed 396 complaints about SCHOOLSFIRST FEDERAL CREDIT UNION with the CFPB — 10.8 per $1B in assets, a lower rate than 83% of peers.

Total assets
$36.7B
$10B–100B institution
Members
1,568,368
Shares & deposits
Net worth ratio
9.4%
Bottom 22% of $10B–100B peers · California median 11.1%
Return on assets
0.8%
Top 48% of $10B–100B peers · California median 0.5%
Rank in California
#210
of 241 credit unions

How Schoolsfirst compares to California peers

Net worth ratio
Bottom 22% of $10B–100B peers
Schoolsfirst
9.4%
California median
11.1%
Higher capital ratio = stronger financial cushion
Return on assets
Top 48% of $10B–100B peers
Schoolsfirst
0.8%
California median
0.5%
Higher ROA = more profitable relative to asset base

How we graded Schoolsfirst

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
87/100
Customer experience
50.42808080808081/100
Overall
78/100
  • Well-capitalized (9.4% capital ratio)
  • Profitable (ROA 0.78%)
  • 10.8 complaints per $1B in assets

The Trust Grade is Bankzia’s independent, documented opinion computed from public FDIC/NCUA/CFPB data — not an official rating, and not a statement about the safety of insured deposits. Report a data error or dispute this grade →

Consumer complaints (CFPB)

396 complaints filed with the CFPB against SCHOOLSFIRST FEDERAL CREDIT UNION — 10.8 per $1B in assets.

These records were matched to Schoolsfirst by name and may include complaints filed against other institutions with similar names. Complaint counts reflect what consumers reported to the CFPB and are not findings of wrongdoing. Report a mismatch →

Total complaints
396
Per $1B assets
10.8
Lower = better
Answered on time
100.0%
Closed with relief
4.0%
Complaints by product
Credit reporting or other personal consumer reports
116
Checking or savings account
92
Debt collection
57
Vehicle loan or lease
43
Mortgage
24

Are deposits at Schoolsfirst insured?

Yes. Schoolsfirst is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Schoolsfirst: frequently asked questions

Is Schoolsfirst a good credit union?

Schoolsfirst earns a Bankzia Trust Grade of C (78/100, "Average"), based on a financial-strength score of 87/100 and a customer-experience score of 50.42808080808081/100. Well-capitalized (9.4% capital ratio); Profitable (ROA 0.78%).

Is Schoolsfirst NCUA-insured?

Yes. Schoolsfirst is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Schoolsfirst?

Schoolsfirst holds $36.7 billion in total assets, ranking 210th of 241 credit unions we track in California. It serves 1,568,368 members.

How many complaints does Schoolsfirst have?

Consumers filed 396 complaints about SCHOOLSFIRST FEDERAL CREDIT UNION with the CFPB, or 10.8 per $1B in assets. 100% were answered on time. 4% closed with relief to the consumer.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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