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credit union

Star One

Sunnyvale, CA · Est. 1956
92/ 100
Trust Grade
Excellent
92 out of 100

Star One is a credit union based in Sunnyvale, California, established in 1956, with $9.6 billion in total assets serving 133,824 members. By Trust Grade it ranks 97th of 241 credit unions we track in California. Its net worth ratio of 14.2% is stronger than 90% of similarly sized credit unions, versus a California median of 11.1%. It was profitable over the most recent period, with a 0.29% return on assets. Consumers filed 9 complaints about STAR ONE CREDIT UNION with the CFPB — 0.9 per $1B in assets, a lower rate than 88% of peers.

Total assets
$9.6B
$1B–10B institution
Members
133,824
Shares & deposits
Net worth ratio
14.2%
Top 10% of $1B–10B peers · California median 11.1%
Return on assets
0.3%
Bottom 15% of $1B–10B peers · California median 0.5%
Rank in California
#97
of 241 credit unions

How Star One compares to California peers

Net worth ratio
Top 10% of $1B–10B peers
Star One
14.2%
California median
11.1%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 15% of $1B–10B peers
Star One
0.3%
California median
0.5%
Higher ROA = more profitable relative to asset base

How we graded Star One

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
92/100
Customer experience
87.25999999999999/100
Overall
92/100
  • Strongly capitalized (14.2% capital ratio)
  • Profitable (ROA 0.29%)
  • 0.9 complaints per $1B in assets

The Trust Grade is Bankzia’s independent, documented opinion computed from public FDIC/NCUA/CFPB data — not an official rating, and not a statement about the safety of insured deposits. Report a data error or dispute this grade →

Consumer complaints (CFPB)

9 complaints filed with the CFPB against STAR ONE CREDIT UNION — 0.9 per $1B in assets.

These records were matched to Star One by name and may include complaints filed against other institutions with similar names. Complaint counts reflect what consumers reported to the CFPB and are not findings of wrongdoing. Report a mismatch →

Total complaints
9
Per $1B assets
0.9
Lower = better

Are deposits at Star One insured?

Yes. Star One is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Star One: frequently asked questions

Is Star One a good credit union?

Star One earns a Bankzia Trust Grade of A (92/100, "Excellent"), based on a financial-strength score of 92/100 and a customer-experience score of 87.25999999999999/100. Strongly capitalized (14.2% capital ratio); Profitable (ROA 0.29%).

Is Star One NCUA-insured?

Yes. Star One is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Star One?

Star One holds $9.6 billion in total assets, ranking 97th of 241 credit unions we track in California. It serves 133,824 members.

How many complaints does Star One have?

Consumers filed 9 complaints about STAR ONE CREDIT UNION with the CFPB, or 0.9 per $1B in assets.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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