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credit union

Journey

Des Moines, IA · Est. 1954
A
Trust Grade
Excellent
Score: 98/100

Journey is a credit union based in Des Moines, Iowa, established in 1954, with $96 million in total assets serving 5,153 members. By Trust Grade it ranks 11th of 66 credit unions we track in Iowa. Its net worth ratio of 16.7% is stronger than 65% of similarly sized credit unions, versus a Iowa median of 12.9%. It was profitable over the most recent period, with a 1.50% return on assets. No consumer complaints against Journey appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$96.2M
<$100M institution
Members
5,153
Shares & deposits
Net worth ratio
16.7%
Top 35% of <$100M peers · Iowa median 12.9%
Return on assets
1.5%
Top 15% of <$100M peers · Iowa median 0.92%
Rank in Iowa
#11
of 66 credit unions

How Journey compares to Iowa peers

Net worth ratio
Top 35% of <$100M peers
Journey
16.7%
Iowa median
12.9%
Higher capital ratio = stronger financial cushion
Return on assets
Top 15% of <$100M peers
Journey
1.5%
Iowa median
0.9%
Higher ROA = more profitable relative to asset base

How we graded Journey

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
n/a
Overall
A · 98
  • Strongly capitalized (16.7% capital ratio)
  • Strongly profitable (ROA 1.50%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Journey over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Journey insured?

Yes. Journey is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Journey: frequently asked questions

Is Journey a good credit union?

Journey earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (16.7% capital ratio); Strongly profitable (ROA 1.50%).

Is Journey NCUA-insured?

Yes. Journey is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Journey?

Journey holds $96 million in total assets, ranking 11th of 66 credit unions we track in Iowa. It serves 5,153 members.

Does Journey have CFPB complaints?

No CFPB complaints against Journey appear in our data over the analysis window, which is typical for a credit union of this size.

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Serve
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Advantage
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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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