Serve
Serve is a credit union based in Des Moines, Iowa, established in 1932, with $101 million in total assets serving 4,977 members. By Trust Grade it ranks 21st of 66 credit unions we track in Iowa. Its net worth ratio of 17.7% is stronger than 95% of similarly sized credit unions, versus a Iowa median of 12.9%. It was profitable over the most recent period, with a 1.13% return on assets. No consumer complaints against Serve appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.
How Serve compares to Iowa peers
How we graded Serve
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (17.7% capital ratio)
- Strongly profitable (ROA 1.13%)
- No CFPB complaints on record
The Trust Grade is Bankzia’s independent, documented opinion computed from public FDIC/NCUA/CFPB data — not an official rating, and not a statement about the safety of insured deposits. Report a data error or dispute this grade →
Consumer complaints (CFPB)
No CFPB complaints are on file for Serve over the analysis window. For a smaller institution this is common and counts in its favor.
Are deposits at Serve insured?
Yes. Serve is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Serve: frequently asked questions
Is Serve a good credit union?
Serve earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (17.7% capital ratio); Strongly profitable (ROA 1.13%).
Is Serve NCUA-insured?
Yes. Serve is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.
How big is Serve?
Serve holds $101 million in total assets, ranking 21st of 66 credit unions we track in Iowa. It serves 4,977 members.
Does Serve have CFPB complaints?
No CFPB complaints against Serve appear in our data over the analysis window, which is typical for a credit union of this size.
Similar Credit Unions
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
