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credit union

Serve

Des Moines, IA · Est. 1932
A
Trust Grade
Excellent
Score: 98/100

Serve is a credit union based in Des Moines, Iowa, established in 1932, with $101 million in total assets serving 4,977 members. By Trust Grade it ranks 21st of 66 credit unions we track in Iowa. Its net worth ratio of 17.7% is stronger than 95% of similarly sized credit unions, versus a Iowa median of 12.9%. It was profitable over the most recent period, with a 1.13% return on assets. No consumer complaints against Serve appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$100.9M
$100M–1B institution
Members
4,977
Shares & deposits
Net worth ratio
17.7%
Top 5% of $100M–1B peers · Iowa median 12.9%
Return on assets
1.1%
Top 23% of $100M–1B peers · Iowa median 0.92%
Rank in Iowa
#21
of 66 credit unions

How Serve compares to Iowa peers

Net worth ratio
Top 5% of $100M–1B peers
Serve
17.7%
Iowa median
12.9%
Higher capital ratio = stronger financial cushion
Return on assets
Top 23% of $100M–1B peers
Serve
1.1%
Iowa median
0.9%
Higher ROA = more profitable relative to asset base

How we graded Serve

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
n/a
Overall
A · 98
  • Strongly capitalized (17.7% capital ratio)
  • Strongly profitable (ROA 1.13%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Serve over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Serve insured?

Yes. Serve is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Serve: frequently asked questions

Is Serve a good credit union?

Serve earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (17.7% capital ratio); Strongly profitable (ROA 1.13%).

Is Serve NCUA-insured?

Yes. Serve is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Serve?

Serve holds $101 million in total assets, ranking 21st of 66 credit unions we track in Iowa. It serves 4,977 members.

Does Serve have CFPB complaints?

No CFPB complaints against Serve appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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