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credit union

Outreach

Hermitage, TN · Est. 1953
B
Trust Grade
Strong
Score: 88/100

Outreach is a credit union based in Hermitage, Tennessee, established in 1953, with $35 million in total assets serving 2,146 members. By Trust Grade it ranks 87th of 126 credit unions we track in Tennessee. Its net worth ratio of 11.1% trails most similarly sized credit unions (25th percentile), versus a Tennessee median of 13.9%. It was profitable over the most recent period, with a 0.15% return on assets. No consumer complaints against Outreach appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$34.6M
<$100M institution
Members
2,146
Shares & deposits
Net worth ratio
11.1%
Bottom 25% of <$100M peers · Tennessee median 13.9%
Return on assets
0.2%
Bottom 28% of <$100M peers · Tennessee median 0.7%
Rank in Tennessee
#87
of 126 credit unions

How Outreach compares to Tennessee peers

Net worth ratio
Bottom 25% of <$100M peers
Outreach
11.1%
Tennessee median
13.9%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 28% of <$100M peers
Outreach
0.2%
Tennessee median
0.7%
Higher ROA = more profitable relative to asset base

How we graded Outreach

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
88/100
Customer experience
n/a
Overall
B · 88
  • Strongly capitalized (11.1% capital ratio)
  • Profitable (ROA 0.15%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Outreach over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Outreach insured?

Yes. Outreach is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Outreach: frequently asked questions

Is Outreach a good credit union?

Outreach earns a Bankzia Trust Grade of B (88/100, "Strong"), based on a financial-strength score of 88/100 (it has no CFPB complaints on record). Strongly capitalized (11.1% capital ratio); Profitable (ROA 0.15%).

Is Outreach NCUA-insured?

Yes. Outreach is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Outreach?

Outreach holds $35 million in total assets, ranking 87th of 126 credit unions we track in Tennessee. It serves 2,146 members.

Does Outreach have CFPB complaints?

No CFPB complaints against Outreach appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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