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credit union

America First

Riverdale, UT · Est. 1939
D
Trust Grade
Below average
Score: 69/100

America First is a credit union based in Riverdale, Utah, established in 1939, with $24.7 billion in total assets serving 1,552,965 members. By Trust Grade it ranks 51st of 52 credit unions we track in Utah. Its net worth ratio of 11.6% is stronger than 74% of similarly sized credit unions, versus a Utah median of 12.1%. It was profitable over the most recent period, with a 1.39% return on assets. Consumers filed 535 complaints about AMERICA FIRST FEDERAL CREDIT UNION with the CFPB — 21.6 per $1B in assets, a lower rate than 56% of peers.

Total assets
$24.7B
$10B–100B institution
Members
1,552,965
Shares & deposits
Net worth ratio
11.6%
Top 26% of $10B–100B peers · Utah median 12.1%
Return on assets
1.4%
Top 13% of $10B–100B peers · Utah median 0.87%
Rank in Utah
#51
of 52 credit unions

How America First compares to Utah peers

Net worth ratio
Top 26% of $10B–100B peers
America First
11.6%
Utah median
12.1%
Higher capital ratio = stronger financial cushion
Return on assets
Top 13% of $10B–100B peers
America First
1.4%
Utah median
0.9%
Higher ROA = more profitable relative to asset base

How we graded America First

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
96/100
Customer experience
42.78971962616822/100
Overall
D · 69
  • Strongly capitalized (11.6% capital ratio)
  • Strongly profitable (ROA 1.39%)
  • 21.6 complaints per $1B in assets

Consumer complaints (CFPB)

535 complaints filed with the CFPB against AMERICA FIRST FEDERAL CREDIT UNION — 21.6 per $1B in assets.

Total complaints
535
Per $1B assets
21.6
Lower = better
Answered on time
96.4%
Closed with relief
0.0%
Complaints by product
Checking or savings account
158
Credit reporting or other personal consumer reports
120
Vehicle loan or lease
111
Debt collection
36
Credit card
34

Are deposits at America First insured?

Yes. America First is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

America First: frequently asked questions

Is America First a good credit union?

America First earns a Bankzia Trust Grade of D (69/100, "Below average"), based on a financial-strength score of 96/100 and a customer-experience score of 42.78971962616822/100. Strongly capitalized (11.6% capital ratio); Strongly profitable (ROA 1.39%).

Is America First NCUA-insured?

Yes. America First is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is America First?

America First holds $24.7 billion in total assets, ranking 51st of 52 credit unions we track in Utah. It serves 1,552,965 members.

How many complaints does America First have?

Consumers filed 535 complaints about AMERICA FIRST FEDERAL CREDIT UNION with the CFPB, or 21.6 per $1B in assets. 96% were answered on time. 0% closed with relief to the consumer.

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Cyprus
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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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