Mountain America
Mountain America is a credit union based in Sandy, Utah, established in 1936, with $22.7 billion in total assets serving 1,433,256 members. By Trust Grade it ranks 51st of 52 credit unions we track in Utah. Its net worth ratio of 9.4% trails most similarly sized credit unions (26th percentile), versus a Utah median of 12.1%. It was profitable over the most recent period, with a 0.87% return on assets. Consumers filed 593 complaints about MOUNTAIN AMERICA FEDERAL CREDIT UNION with the CFPB — 26.2 per $1B in assets, a higher rate than 67% of peers.
How Mountain America compares to Utah peers
How we graded Mountain America
The Trust Grade blends financial strength with complaint history. Full methodology →
- Well-capitalized (9.4% capital ratio)
- Profitable (ROA 0.87%)
- 26.2 complaints per $1B in assets
The Trust Grade is Bankzia’s independent, documented opinion computed from public FDIC/NCUA/CFPB data — not an official rating, and not a statement about the safety of insured deposits. Report a data error or dispute this grade →
Consumer complaints (CFPB)
593 complaints filed with the CFPB against MOUNTAIN AMERICA FEDERAL CREDIT UNION — 26.2 per $1B in assets.
These records were matched to Mountain America by name and may include complaints filed against other institutions with similar names. Complaint counts reflect what consumers reported to the CFPB and are not findings of wrongdoing. Report a mismatch →
Are deposits at Mountain America insured?
Yes. Mountain America is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Mountain America: frequently asked questions
Is Mountain America a good credit union?
Mountain America earns a Bankzia Trust Grade of C (77/100, "Average"), based on a financial-strength score of 87/100 and a customer-experience score of 46.33305227655987/100. Well-capitalized (9.4% capital ratio); Profitable (ROA 0.87%).
Is Mountain America NCUA-insured?
Yes. Mountain America is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.
How big is Mountain America?
Mountain America holds $22.7 billion in total assets, ranking 51st of 52 credit unions we track in Utah. It serves 1,433,256 members.
How many complaints does Mountain America have?
Consumers filed 593 complaints about MOUNTAIN AMERICA FEDERAL CREDIT UNION with the CFPB, or 26.2 per $1B in assets. 100% were answered on time. 14% closed with relief to the consumer.
Similar Credit Unions
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
