Star Usa
Star Usa is a credit union based in Charleston, West Virginia, established in 1936, with $158 million in total assets serving 13,708 members. By Trust Grade it ranks 50th of 73 credit unions we track in West Virginia. Its net worth ratio of 10.2% trails most similarly sized credit unions (33th percentile), versus a West Virginia median of 13.5%. It was profitable over the most recent period, with a 0.89% return on assets. No consumer complaints against Star Usa appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.
How Star Usa compares to West Virginia peers
How we graded Star Usa
The Trust Grade blends financial strength with complaint history. Full methodology →
- Well-capitalized (10.2% capital ratio)
- Profitable (ROA 0.89%)
- No CFPB complaints on record
Consumer complaints (CFPB)
No CFPB complaints are on file for Star Usa over the analysis window. For a smaller institution this is common and counts in its favor.
Are deposits at Star Usa insured?
Yes. Star Usa is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Star Usa: frequently asked questions
Is Star Usa a good credit union?
Star Usa earns a Bankzia Trust Grade of A (90/100, "Excellent"), based on a financial-strength score of 90/100 (it has no CFPB complaints on record). Well-capitalized (10.2% capital ratio); Profitable (ROA 0.89%).
Is Star Usa NCUA-insured?
Yes. Star Usa is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.
How big is Star Usa?
Star Usa holds $158 million in total assets, ranking 50th of 73 credit unions we track in West Virginia. It serves 13,708 members.
Does Star Usa have CFPB complaints?
No CFPB complaints against Star Usa appear in our data over the analysis window, which is typical for a credit union of this size.
Similar Credit Unions
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.