Independent Bank is a bank based in Grand Rapids, Michigan, established in 1890, with $5.6 billion in total assets across 59 branches. By Trust Grade it ranks 71st of 73 banks we track in Michigan. Its capital ratio of 9.0% trails most similarly sized banks (23th percentile), versus a Michigan median of 9.6%. It was profitable over the most recent period, with a 1.27% return on assets. Consumers filed 62 complaints about INDEPENDENT BANK CORP. with the CFPB — 11.2 per $1B in assets, a higher rate than 59% of peers.
How Independent Bank compares to Michigan peers
How we graded Independent Bank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Well-capitalized (9.0% capital ratio)
- Strongly profitable (ROA 1.27%)
- 11.2 complaints per $1B in assets
Consumer complaints (CFPB)
62 complaints filed with the CFPB against INDEPENDENT BANK CORP. — 11.2 per $1B in assets.
Branch locations (59)
- 655 N Port Crescent St, Bad Axe, MI 48413
- 6727 Main St, Caseville, MI 48725
- 5 S 3rd St, Sand Lake, MI 49343
- 4115 17 Mile Rd Ne, Cedar Springs, MI 49319
- 4046 Huron St, North Branch, MI 48461
- 3765 Huron St, North Branch, MI 48461
- 11628 Bunkerhill Rd, Pleasant Lake, MI 49272
- 129 Lansing St, Charlotte, MI 48813
- 2119 Hamilton Rd, Okemos, MI 48864
- 190 W Kipp Rd, Mason, MI 48854
- 1245 E Grand River Rd, Williamston, MI 48895
- 2461 S Michigan Rd, Eaton Rapids, MI 48827
- 2593 S Van Dyke Rd, Marlette, MI 48453
- 3500 W Vienna Rd, Clio, MI 48420
- 525 S State St, Sparta, MI 49345
- 3090 Plainfield Ave Ne, Grand Rapids, MI 49505
- 37601 5 Mile Rd, Livonia, MI 48154
- 32800 Southfield Rd, Beverly Hills, MI 48025
- 32900 Middlebelt Rd, Farmington Hills, MI 48334
- 6241 Main St, Cass City, MI 48726
- 209 S Main St, Standish, MI 48658
- 8880 Unionville Rd, Sebewaing, MI 48759
- 745 N Euclid Ave, Bay City, MI 48706
- 1615 W Center Rd, Essexville, MI 48732
- 1004 W Midland Rd, Auburn, MI 48611
- 408 S Mable St, Pinconning, MI 48650
- 1445 N. Center, Saginaw, MI 48638
- 404 Perry Ave, Big Rapids, MI 49307
- 111 East Capital Avenue, Bellevue, MI 49021
- 3601 State St, Saginaw, MI 48602
- 4850 Bay Rd, Saginaw, MI 48604
- 93 W Fourth St, Suttons Bay, MI 49682
- 1239 S Garfield Ave, Traverse City, MI 49686
- 6750 Cascade Rd Se, Grand Rapids, MI 49546
- 4200 E Beltline Ave Ne, Grand Rapids, MI 49525
- 1111 W Caro Rd, Caro, MI 48723
- 78 S Main St, Rockford, MI 49341
- 1601 E Grand River Ave, Portland, MI 48875
- 323 W Main St, Carson City, MI 48811
- 130 S Bridge St, Belding, MI 48809
Are deposits at Independent Bank insured?
Yes. Independent Bank is an FDIC-insured bank (FDIC certificate #27811). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Independent Bank: frequently asked questions
Is Independent Bank a good bank?
Independent Bank earns a Bankzia Trust Grade of C (72/100, "Average"), based on a financial-strength score of 94/100 and a customer-experience score of 50.76064516129033/100. Well-capitalized (9.0% capital ratio); Strongly profitable (ROA 1.27%).
Is Independent Bank FDIC-insured?
Yes. Independent Bank is a FDIC-insured bank (FDIC certificate #27811). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is Independent Bank?
Independent Bank holds $5.6 billion in total assets, ranking 71st of 73 banks we track in Michigan. It operates 59 branches.
How many complaints does Independent Bank have?
Consumers filed 62 complaints about INDEPENDENT BANK CORP. with the CFPB, or 11.2 per $1B in assets. 97% were answered on time. 16% closed with relief to the consumer.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
