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Citizens Bank

New Haven, MO · Est. 1934 · Website ↗
A
Trust Grade
Excellent
Score: 98/100

Citizens Bank is a bank based in New Haven, Missouri, established in 1934, with $362 million in total assets across 4 branches. By Trust Grade it ranks 30th of 195 banks we track in Missouri. Its capital ratio of 12.9% is stronger than 80% of similarly sized banks, versus a Missouri median of 10.3%. It was profitable over the most recent period, with a 1.32% return on assets. No consumer complaints against Citizens Bank appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$362.4M
$100M–1B institution
Deposits
$311.1M
Branches
4
Capital ratio
12.9%
Top 20% of $100M–1B peers · Missouri median 10.3%
Return on assets
1.3%
Top 43% of $100M–1B peers · Missouri median 1.38%
Rank in Missouri
#30
of 195 banks

How Citizens Bank compares to Missouri peers

Capital ratio
Top 20% of $100M–1B peers
Citizens Bank
12.9%
Missouri median
10.3%
Higher capital ratio = stronger financial cushion
Return on assets
Top 43% of $100M–1B peers
Citizens Bank
1.3%
Missouri median
1.4%
Higher ROA = more profitable relative to asset base

How we graded Citizens Bank

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
n/a
Overall
A · 98
  • Strongly capitalized (12.9% capital ratio)
  • Strongly profitable (ROA 1.32%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Citizens Bank over the analysis window. For a smaller institution this is common and counts in its favor.

Branch locations (4)

  • 725 W Springfield Ave, Gerald, MO 63037
  • 2245 W Osage St, Pacific, MO 63069
  • 1451 High St, Washington, MO 63090
  • 100 Circle Dr, New Haven, MO 63068

Are deposits at Citizens Bank insured?

Yes. Citizens Bank is an FDIC-insured bank (FDIC certificate #14488). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Citizens Bank: frequently asked questions

Is Citizens Bank a good bank?

Citizens Bank earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (12.9% capital ratio); Strongly profitable (ROA 1.32%).

Is Citizens Bank FDIC-insured?

Yes. Citizens Bank is a FDIC-insured bank (FDIC certificate #14488). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Citizens Bank?

Citizens Bank holds $362 million in total assets, ranking 30th of 195 banks we track in Missouri. It operates 4 branches.

Does Citizens Bank have CFPB complaints?

No CFPB complaints against Citizens Bank appear in our data over the analysis window, which is typical for a bank of this size.

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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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