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Leaders Credit Union

Jackson, TN · Est. 1957
89/ 100
Trust Grade
Strong
89 out of 100

Leaders Credit Union is a credit union based in Jackson, Tennessee, established in 1957, with $1.3 billion in total assets serving 90,743 members. By Trust Grade it ranks 87th of 126 credit unions we track in Tennessee. Its net worth ratio of 11.0% is stronger than 56% of similarly sized credit unions, versus a Tennessee median of 13.9%. It was profitable over the most recent period, with a 1.19% return on assets. Consumers filed 19 complaints about Leaders Financial Company with the CFPB — 14.5 per $1B in assets, a higher rate than 75% of peers.

Total assets
$1.3B
$1B–10B institution
Members
90,743
Shares & deposits
Net worth ratio
11.0%
Top 44% of $1B–10B peers · Tennessee median 13.9%
Return on assets
1.2%
Top 18% of $1B–10B peers · Tennessee median 0.7%
Rank in Tennessee
#87
of 126 credit unions

How Leaders Credit Union compares to Tennessee peers

Net worth ratio
Top 44% of $1B–10B peers
Leaders Credit
11.0%
Tennessee median
13.9%
Higher capital ratio = stronger financial cushion
Return on assets
Top 18% of $1B–10B peers
Leaders Credit
1.2%
Tennessee median
0.7%
Higher ROA = more profitable relative to asset base

How we graded Leaders Credit Union

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
94/100
Customer experience
45.5/100
Overall
89/100
  • Strongly capitalized (11.0% capital ratio)
  • Strongly profitable (ROA 1.19%)
  • 14.5 complaints per $1B in assets

The Trust Grade is Bankzia’s independent, documented opinion computed from public FDIC/NCUA/CFPB data — not an official rating, and not a statement about the safety of insured deposits. Report a data error or dispute this grade →

Consumer complaints (CFPB)

19 complaints filed with the CFPB against Leaders Financial Company — 14.5 per $1B in assets.

These records were matched to Leaders Credit Union by name and may include complaints filed against other institutions with similar names. Complaint counts reflect what consumers reported to the CFPB and are not findings of wrongdoing. Report a mismatch →

Total complaints
19
Per $1B assets
14.5
Lower = better

Are deposits at Leaders Credit Union insured?

Yes. Leaders Credit Union is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Leaders Credit Union: frequently asked questions

Is Leaders Credit Union a good credit union?

Leaders Credit Union earns a Bankzia Trust Grade of B (89/100, "Strong"), based on a financial-strength score of 94/100 and a customer-experience score of 45.5/100. Strongly capitalized (11.0% capital ratio); Strongly profitable (ROA 1.19%).

Is Leaders Credit Union NCUA-insured?

Yes. Leaders Credit Union is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Leaders Credit Union?

Leaders Credit Union holds $1.3 billion in total assets, ranking 87th of 126 credit unions we track in Tennessee. It serves 90,743 members.

How many complaints does Leaders Credit Union have?

Consumers filed 19 complaints about Leaders Financial Company with the CFPB, or 14.5 per $1B in assets.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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