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credit union

Security Service

San Antonio, TX · Est. 1956
D
Trust Grade
Below average
Score: 69/100

Security Service is a credit union based in San Antonio, Texas, established in 1956, with $14.2 billion in total assets serving 741,871 members. By Trust Grade it ranks 371st of 379 credit unions we track in Texas. Its net worth ratio of 11.2% is stronger than 61% of similarly sized credit unions, versus a Texas median of 13.5%. It was profitable over the most recent period, with a 0.54% return on assets. Consumers filed 254 complaints about SECURITY SERVICE FEDERAL CREDIT UNION with the CFPB — 17.9 per $1B in assets, a lower rate than 67% of peers.

Total assets
$14.2B
$10B–100B institution
Members
741,871
Shares & deposits
Net worth ratio
11.2%
Top 39% of $10B–100B peers · Texas median 13.5%
Return on assets
0.5%
Bottom 22% of $10B–100B peers · Texas median 0.58%
Rank in Texas
#371
of 379 credit unions

How Security Service compares to Texas peers

Net worth ratio
Top 39% of $10B–100B peers
Security Service
11.2%
Texas median
13.5%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 22% of $10B–100B peers
Security Service
0.5%
Texas median
0.6%
Higher ROA = more profitable relative to asset base

How we graded Security Service

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
91/100
Customer experience
47.43700787401575/100
Overall
D · 69
  • Strongly capitalized (11.2% capital ratio)
  • Profitable (ROA 0.54%)
  • 17.9 complaints per $1B in assets

Consumer complaints (CFPB)

254 complaints filed with the CFPB against SECURITY SERVICE FEDERAL CREDIT UNION — 17.9 per $1B in assets.

Total complaints
254
Per $1B assets
17.9
Lower = better
Answered on time
100.0%
Closed with relief
19.7%
Complaints by product
Credit reporting or other personal consumer reports
69
Checking or savings account
63
Mortgage
38
Vehicle loan or lease
34
Debt collection
21

Are deposits at Security Service insured?

Yes. Security Service is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Security Service: frequently asked questions

Is Security Service a good credit union?

Security Service earns a Bankzia Trust Grade of D (69/100, "Below average"), based on a financial-strength score of 91/100 and a customer-experience score of 47.43700787401575/100. Strongly capitalized (11.2% capital ratio); Profitable (ROA 0.54%).

Is Security Service NCUA-insured?

Yes. Security Service is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Security Service?

Security Service holds $14.2 billion in total assets, ranking 371st of 379 credit unions we track in Texas. It serves 741,871 members.

How many complaints does Security Service have?

Consumers filed 254 complaints about SECURITY SERVICE FEDERAL CREDIT UNION with the CFPB, or 17.9 per $1B in assets. 100% were answered on time. 20% closed with relief to the consumer.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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