Most money transfer, virtual currency, or money service complaints

132,491 CFPB complaints about money transfer, virtual currency, or money service over our analysis window. Institutions below are ranked by complaint volume in this product, each with its Bankzia Trust Grade.

1
69
Jpmorgan Chase Bank, National Association
bank · OH
5,458
complaints
2
71
Wells Fargo Bank, National Association
bank · SD
4,564
complaints
3
72
Bank Of America, National Association
bank · NC
4,142
complaints
4
72
Pnc Bank, National Association
bank · DE
719
complaints
5
74
The Huntington National Bank
bank · OH
201
complaints
6
84
The Bank Of New York Mellon
bank · NY
163
complaints
7
74
Keybank National Association
bank · OH
110
complaints
8
86
Charles Schwab Bank, Ssb
bank · TX
86
complaints
9
93
East West Bank
bank · CA
51
complaints
10
88
First-Citizens Bank & Trust Company
bank · NC
48
complaints
11
84
Optum Bank, Inc.
bank · UT
46
complaints
12
88
Webster Bank, National Association
bank · CT
44
complaints
13
83
Axos Bank
bank · CA
29
complaints
14
84
Morgan Stanley Private Bank, National Association
bank · NY
20
complaints
15
91
First Horizon Bank
bank · TN
20
complaints
16
93
Cathay Bank
bank · CA
18
complaints
17
93
Southstate Bank, National Association
bank · FL
15
complaints
18
87
Everbank, National Association
bank · FL
11
complaints
19
92
Firstbank
bank · CO
10
complaints
20
91
Banner Bank
bank · WA
10
complaints
21
62
Lincoln Savings Bank
bank · IA
9
complaints
22
89
Hancock Whitney Bank
bank · MS
8
complaints
23
82
West Bank
bank · IA
8
complaints
24
92
First Hawaiian Bank
bank · HI
8
complaints
25
89
Fulton Bank, National Association
bank · PA
7
complaints
26
93
United Community Bank
bank · SC
6
complaints
27
93
Wafd Bank
bank · WA
5
complaints
28
86
The Northern Trust Company
bank · IL
5
complaints
29
84
Apple Bank
bank · NY
4
complaints
30
84
Bank Of Hawaii
bank · HI
4
complaints
31
93
Bancfirst
bank · OK
4
complaints
32
83
Independent Bank
bank · MI
4
complaints
33
93
Oceanfirst Bank, National Association
bank · NJ
4
complaints
34
92
Wesbanco Bank, Inc.
bank · WV
4
complaints
35
92
Renasant Bank
bank · MS
3
complaints
36
80
First American Trust, Fsb
bank · CA
3
complaints
37
89
First United Bank And Trust Company
bank · OK
3
complaints
38
89
First Merchants Bank
bank · IN
3
complaints
39
80
Hilltop National Bank
bank · WY
2
complaints

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