Most checking or savings account complaints

227,163 CFPB complaints about checking or savings account over our analysis window. Institutions below are ranked by complaint volume in this product, each with its Bankzia Trust Grade.

1
71
Wells Fargo Bank, National Association
bank · SD
29,688
complaints
2
69
Jpmorgan Chase Bank, National Association
bank · OH
26,468
complaints
3
72
Bank Of America, National Association
bank · NC
21,918
complaints
4
71
Navy Federal Credit Union
credit union · VA
16,454
complaints
5
73
Capital One, National Association
bank · VA
13,626
complaints
6
74
Citibank, National Association
bank · SD
10,445
complaints
7
74
U.S. Bank National Association
bank · OH
6,068
complaints
8
72
Truist Bank
bank · NC
5,897
complaints
9
72
Pnc Bank, National Association
bank · DE
4,952
complaints
10
72
Citizens Bank, National Association
bank · RI
3,556
complaints
11
71
Goldman Sachs Bank Usa
bank · NY
2,510
complaints
12
69
Ally Bank
bank · UT
2,507
complaints
13
74
The Huntington National Bank
bank · OH
2,303
complaints
14
70
Fifth Third Bank, National Association
bank · OH
2,126
complaints
15
73
Regions Bank
bank · AL
1,802
complaints
16
74
Keybank National Association
bank · OH
1,540
complaints
17
72
Manufacturers And Traders Trust Company
bank · NY
1,363
complaints
18
73
Santander Bank, N.A.
bank · DE
1,192
complaints
19
84
Morgan Stanley Private Bank, National Association
bank · NY
632
complaints
20
88
Webster Bank, National Association
bank · CT
606
complaints
21
86
Charles Schwab Bank, Ssb
bank · TX
600
complaints
22
84
Optum Bank, Inc.
bank · UT
556
complaints
23
81
Pentagon
credit union · VA
536
complaints
24
83
Axos Bank
bank · CA
483
complaints
25
88
First-Citizens Bank & Trust Company
bank · NC
417
complaints
26
91
First Horizon Bank
bank · TN
341
complaints
27
73
Vystar
credit union · FL
302
complaints
28
78
Suncoast
credit union · FL
300
complaints
29
85
First National Bank Of Omaha
bank · NE
253
complaints
30
77
Arvest Bank
bank · AR
248
complaints
31
77
State Employees'
credit union · NC
235
complaints
32
75
Alliant
credit union · IL
234
complaints
33
81
Boeing Employees
credit union · WA
218
complaints
34
77
Banco Popular De Puerto Rico
bank · PR
211
complaints
35
77
Mountain America
credit union · UT
207
complaints
36
76
The Golden 1
credit union · CA
203
complaints
37
84
Randolph-Brooks
credit union · TX
200
complaints
38
90
First National Bank Of Pennsylvania
bank · PA
197
complaints
39
79
First Technology
credit union · CA
167
complaints
40
83
America First
credit union · UT
158
complaints
41
87
Everbank, National Association
bank · FL
157
complaints
42
74
Fourleaf
credit union · NY
147
complaints
43
89
Fulton Bank, National Association
bank · PA
135
complaints
44
93
Southstate Bank, National Association
bank · FL
131
complaints
45
89
Hancock Whitney Bank
bank · MS
127
complaints
46
84
The Bank Of New York Mellon
bank · NY
123
complaints
47
85
Midfirst Bank
bank · OK
114
complaints
48
93
East West Bank
bank · CA
111
complaints
49
76
Global
credit union · AK
103
complaints
50
78
Schoolsfirst
credit union · CA
92
complaints

From the Blog

View all guides →
Stacks of coins of increasing height — representing savings held at a bank
Banking Guides
How Much Money Should You Keep in One Bank?
FDIC and NCUA insurance covers $250,000 per depositor, per ownership category, per institution. Here's how to think about how much to keep at a single bank — and when to spread it out.
June 25, 2026 · 4 min read
A jar of coins with a small plant growing out of it — representing savings growth
Banking Guides
High-Yield Savings Accounts: What to Know in 2026
High-yield savings accounts can pay many times the national average rate — with the same FDIC insurance as any other deposit. Here's how they work and what to watch for.
June 25, 2026 · 4 min read
A person using a card reader at a counter — representing everyday banking
Banking Guides
Are Credit Unions Safer Than Banks?
Credit unions and banks are insured by different agencies but to the same $250,000 limit. Here's what 'safer' really means — and where the two genuinely differ.
June 25, 2026 · 4 min read
A person reviewing finances on a laptop with a notebook — representing switching banks
Banking Guides
How to Switch Banks Without the Headache
Switching banks sounds painful, but a clean move comes down to a short checklist: open the new account, move your automatic payments, then close the old one carefully.
June 25, 2026 · 5 min read
Financial data on a computer screen showing bank performance metrics
State Guides
Most Trustworthy Banks in Wisconsin (2026)
We analyzed all 154 FDIC-insured banks headquartered in Wisconsin using financial strength and CFPB complaint data. Here are the most trustworthy banks in the state.
June 25, 2026 · 8 min read
Person using a contactless payment card at a terminal
State Guides
Most Trustworthy Credit Unions in Wisconsin (2026)
We analyzed all 99 NCUA-insured credit unions in Wisconsin by net worth ratio, ROA, and CFPB complaint data. Here are the most trustworthy.
June 25, 2026 · 7 min read
Stacked financial documents representing bank complaint records
State Guides
Banks to Avoid in Wisconsin: Lowest Trust Grade Ratings (2026)
2 banks in Wisconsin earned a D or F Trust Grade. Here are the lowest-rated FDIC-insured banks in the state — and what the warning signs mean for depositors.
June 25, 2026 · 7 min read
Customer service interaction at a financial institution
State Guides
Credit Unions to Avoid in Wisconsin: Lowest Trust Grade Ratings (2026)
1 credit unions in Wisconsin earned a D or F Trust Grade. Here are the lowest-rated NCUA-insured credit unions in the state — and what the warning signs mean.
June 25, 2026 · 7 min read
Financial data on a computer screen showing bank performance metrics
State Guides
Most Trustworthy Banks in Michigan (2026)
We analyzed all 73 FDIC-insured banks headquartered in Michigan using financial strength and CFPB complaint data. Here are the most trustworthy banks in the state.
June 25, 2026 · 8 min read