Most debt collection complaints
669,245 CFPB complaints about debt collection over our analysis window. Institutions below are ranked by complaint volume in this product, each with its Bankzia Trust Grade.
1
73
Capital One, National Association
bank · VA
8,070
complaints
2
73
Synchrony Bank
bank · UT
5,716
complaints
3
74
Citibank, National Association
bank · SD
5,121
complaints
4
69
Jpmorgan Chase Bank, National Association
bank · OH
4,070
complaints
5
72
Bank Of America, National Association
bank · NC
3,401
complaints
6
71
American Express National Bank
bank · UT
2,989
complaints
7
71
Navy Federal Credit Union
credit union · VA
2,976
complaints
8
73
Santander Bank, N.A.
bank · DE
2,177
complaints
9
71
Goldman Sachs Bank Usa
bank · NY
1,618
complaints
10
71
Barclays Bank Delaware
bank · DE
1,588
complaints
11
69
Ally Bank
bank · UT
1,472
complaints
12
72
Truist Bank
bank · NC
1,037
complaints
13
72
Citizens Bank, National Association
bank · RI
341
complaints
14
81
Pentagon
credit union · VA
311
complaints
15
89
Associated Bank, National Association
bank · WI
309
complaints
16
77
State Employees'
credit union · NC
282
complaints
17
80
Meridian Bank
bank · PA
248
complaints
18
85
First National Bank Of Omaha
bank · NE
195
complaints
19
73
Regions Bank
bank · AL
188
complaints
20
73
Vystar
credit union · FL
134
complaints
21
78
Suncoast
credit union · FL
119
complaints
22
72
Manufacturers And Traders Trust Company
bank · NY
117
complaints
23
84
Preferred Bank
bank · CA
89
complaints
24
79
First Technology
credit union · CA
80
complaints
25
78
Service
credit union · NH
68
complaints
26
77
Mountain America
credit union · UT
59
complaints
27
78
Schoolsfirst
credit union · CA
57
complaints
28
84
Mechanics Bank
bank · CA
53
complaints
29
77
Grow Financial
credit union · FL
46
complaints
30
81
Boeing Employees
credit union · WA
46
complaints
31
76
The Golden 1
credit union · CA
40
complaints
32
84
Randolph-Brooks
credit union · TX
37
complaints
33
83
America First
credit union · UT
36
complaints
34
82
San Diego County
credit union · CA
32
complaints
35
74
Greenstate
credit union · IA
25
complaints
36
85
Midfirst Bank
bank · OK
24
complaints
37
80
Security Service
credit union · TX
21
complaints
38
77
Arvest Bank
bank · AR
20
complaints
39
88
Webster Bank, National Association
bank · CT
17
complaints
40
88
Red River Bank
bank · LA
16
complaints
41
86
Trustmark Bank
bank · MS
16
complaints
42
90
First National Bank Of Pennsylvania
bank · PA
13
complaints
43
88
Mission
credit union · CA
9
complaints
44
85
Lake Michigan
credit union · MI
9
complaints
45
89
Hancock Whitney Bank
bank · MS
7
complaints
46
81
Consumer
credit union · TN
7
complaints
47
81
Idaho Central
credit union · ID
6
complaints
48
80
First American Trust, Fsb
bank · CA
5
complaints
49
91
Banner Bank
bank · WA
5
complaints
50
86
Charles Schwab Bank, Ssb
bank · TX
5
complaints
